Retail complaints

Your guide to resolving complaints with retailers.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

Start by finding your provider or your issue.

Retail complaints we've resolved recently

No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.
Retail

Refusal to fill prescription

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gerard
Retail

Melted chocolates

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Julia
Retail

Incorrect name on script

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Roberta
Retail

Charged without consent

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jessica
Retail

Staff behavior

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter
Retail

Heels coming off

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Richard
Retail

Shrinkage after washing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anne-Marie
Retail

Incorrect pricing charged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Noel
Retail

Dry centres

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarah
Retail

Medicine not in stock

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Alice-Anne
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.

Businesses

Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Kmart
Kmart
Kogan.com
Kogan.com
Millers
Millers
Nick Scali
Nick Scali
Officeworks
Officeworks
Quilton
Quilton
Adairs
Adairs
Adidas
Adidas
Sorry, no results here

How It Works

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story
01

Tell your story

You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
02

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.
03

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.

Do you have a complaint?

Ajust is the express lane for resolving customer complaints.

Get a resolution for your Retail complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

Get Started

It only takes 2 minutes!

As Seen On

Nine News Logo
Smart Company Logo
Ajust as on the phone