Think Rebel Sport should've price matched? Let's find out.
Rebel Sport price match eligibility criteria - what qualifies for a match?
Rebel Sport’s Price Match Guarantee means you’ll never pay more for the same product at a competing Australian retailer. If you find a lower price on an identical item, Rebel will match it - provided the following conditions are met:
- Identical Product: The item must be exactly the same: same brand, model, colour, size, and specifications. Rebel is strict on this, even a slightly different model number or version won’t qualify.
- In Stock & Available: The competitor’s product must be in stock and ready to purchase. Rebel won’t match out-of-stock or pre-order items.
- Australian Retailers Only: The competitor must be a legitimate Australian retailer with an ABN, selling within Australia (either in-store or online). Rebel won’t match overseas prices or grey-market sellers.
- Final Price in AUD: The competitor’s price must be displayed in Australian dollars and include GST and any extra costs like shipping. Rebel always compares the total price, including freight.
- Regular Retail Quantities: Price matches only apply to standard retail sales. Wholesale, bulk, or trade purchases are excluded.
If all the above apply, Rebel will match the competitor’s total price so you can buy with confidence knowing you’re getting the best deal available in Australia.
How to request a price match at Rebel Sport
Rebel makes requesting a price match easy, whether you’re shopping in-store or online. Here’s how:
In-Store Price Match
- Find the Better Price: Locate a lower price for the same item from an eligible Australian retailer. Take a screenshot, a photo of a catalogue, or bookmark the competitor’s website.
- Show a Team Member: Present the lower price to a Rebel staff member when you’re ready to buy. Politely explain you’d like a price match and show your proof.
- Verification: The team will quickly check the details, ensuring the product is identical, in stock, and meets the criteria.
- Pay the Matched Price: Once confirmed, Rebel will adjust the price on the spot and you’ll pay the lower price.
Online Price Match
- Find the Product: Identify the exact same item on Rebel’s site and a competitor’s Australian site with a lower price.
- Start a Chat: Open Rebel’s Live Chat (available Mon–Fri 7am–5pm AEST, Sat–Sun 8am–4pm AEST) or call 1300 654 502.
- Provide Details: Share the Rebel product name or code, the competitor’s website link, and the price you found.
- Verification & Approval: The representative will verify the offer and confirm the match. You may receive a promo code or direct checkout link at the adjusted price.
- Complete Your Order: Apply the promo code or complete the purchase as directed. The matched price will appear automatically at checkout.
💡 Pro Tip: Always act while the competitor’s price is still live. Rebel’s staff verify deals in real-time, so a current link or screenshot is essential.
Rebel Sport accepted competitors & required proof
Rebel Sport matches prices from a wide range of legitimate Australian retailers, both online and in-store.
Accepted Competitors:
- National chains and sports retailers such as Anaconda, JD Sports, Foot Locker, The Athlete’s Foot, and Platypus Shoes.
- Reputable online stores like Catch.com.au (when sold directly by Catch, not marketplace sellers), Amazon Australia (only items sold by Amazon AU), and Nike or Adidas official stores.
- Smaller local Australian sports stores with ABNs, provided they sell the identical item.
Proof Required:
- A website link (URL) to the competitor’s page showing the product and the lower price.
- Or a screenshot or photo of the price displayed in a catalogue, advertisement, or shelf tag.
- The proof must show the retailer’s name, the product details, and the price in AUD.
- If applicable, include information about shipping charges, since Rebel compares total purchase cost (item + freight).
Rebel’s staff verify all details, so having clear, current proof ready makes the process quick and smooth.
Exclusions & limitations - when price matches are not allowed at Rebel Sport
Rebel’s Price Match Guarantee is generous but doesn’t apply in every situation. You won’t be eligible for a price match if:
- The item is part of a clearance, liquidation, or closing-down sale. These extreme markdowns are considered one-off events and excluded.
- The lower price is tied to a wholesale, bulk, or trade purchase (e.g., “buy two, get a discount”).
- The competitor is a marketplace or auction site like eBay, Amazon Marketplace, Facebook Marketplace, or Gumtree.
- The competitor’s product is out of stock, limited in availability, or a price error/misprint.
- The lower price relies on a coupon code, loyalty points, or gift card offer.
- The offer is part of a bundle or package deal, not a standalone price for a single item.
Rebel’s aim is to match standard retail prices, not short-term, limited-run promotions or bulk discounts. As long as you’re comparing an everyday advertised price from a recognised Australian retailer, you’ll be eligible.
Rebel Sport requests sent through Ajust
Recent Rebel Sport price match experiences
“Saved hundreds on a Garmin Watch” – A customer found a Garmin Fenix model cheaper on Garmin’s website and showed Rebel’s in-store staff. They verified the offer and matched the price on the spot, saving nearly $600. The shopper walked out delighted and impressed by the process.
“Manager gave extra 10% off” – Some long-time customers recall Rebel’s old “10% Price Beat” policy. While the official rule now is a straight match, a few shoppers have reported getting an extra discount at a manager’s discretion, as a friendly bonus when they ask politely.
“Shipping cost surprise” – One online shopper found a better deal but didn’t realise Rebel includes competitor shipping costs when comparing. The match still saved them money, but not as much as expected.
Official Rebel Sport Price Match Policies & Support Links
- Official Price Match Policy: Rebel Sport Price Match Guarantee – Full details on eligibility, exclusions, and how to claim.
- Contact Customer Care: Rebel Sport Contact Page – Includes phone, chat, and email options.
- Phone: 1300 654 502 (Mon–Fri 8am–6pm, Sat–Sun 9am–5pm AEDT)
- Email: customercare@rebelsport.com.au
- Live Chat: Available during business hours on the Rebel website.
- Phone: 1300 654 502 (Mon–Fri 8am–6pm, Sat–Sun 9am–5pm AEDT)
- Store Locator: Find Your Nearest Rebel Store – Visit in person for same-day verification.
- FAQs & Policy Terms: Rebel Help Centre – Learn more about exclusions and price comparison rules.
Rebel Sport Price Match FAQs
You paid more than you should have. Don’t let that slide.
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