Think you’re owed a

Amart Furniture

price match?

Amart Furniture’s price match, called the Lowest Prices Guarantee, is designed to ensure you pay the lowest price for identical or directly comparable products. Here are the essentials to qualify:

• Identical Products: Product must be identical or directly comparable. Same model, SKU, or equivalent quality and warranty.
  
  
• In-Stock Competitor Item: The competitor’s product must be available for immediate purchase.
  
  
• Current Pricing: Competitor’s price must be current, advertised, and inclusive of delivery fees.
  
  
• Timing: Price match can be claimed up until you accept delivery. Once received, the opportunity closes.
  
  
• In-store Redemption Only: Price matches are handled directly at Amart stores (physical or via phone, not automatically online).
  
  

Common exclusions to consider:

• Clearance or floor stock
  
  
• Auction sites/private sellers
  
  
• Bulk or commercial quotes
  
  
• Different bundles or promotions
  
  
• Errors, misprints, or flash sales
  
  

Amart’s goal is straightforward: "If you find it cheaper, we'll match it."

Getting your price match at Amart Furniture is easy, just follow these straightforward steps:

1. Do Your Research: Find the identical product at a competitor with clear pricing and availability.
   
   
2. Gather Your Proof: Prepare printed ads, catalogues, website screenshots, or official competitor quotes showing price and details.
   
   
3. Visit or Contact Amart: Take your proof to your nearest Amart store, or call ahead to discuss.
   
   
4. Present Your Evidence: Clearly show competitor’s price and product details to staff.
   
   
5. Verification: Allow Amart’s staff to confirm price, product, and delivery terms quickly.
   
   
6. Receive Your Matched Price: Amart will immediately adjust your price, either at purchase or refunding the difference if you’ve already paid.
   
   

Tips to ensure success:

• Act before delivery.
  
  
• Keep documentation handy until you’ve received your furniture.
  

Amart Furniture’s price match covers a broad range of Australian retailers, including:

• Major retailers (e.g., Fantastic Furniture, Harvey Norman, IKEA, Freedom)
  
  
• Online-only Australian stores (e.g., Temple & Webster, Catch.com.au)
  
  
• Local furniture shops, as long as publicly advertised and in stock.
  
  

Competitors not accepted typically include:

• Private sellers or marketplaces (e.g., Gumtree, eBay auctions)
  
  
• International retailers not serving the Australian market directly
  
  
• Wholesale clubs or liquidation sales (may vary by scenario)
  
  

Accepted proof for price matching:

• Printed advertisements (catalogues, flyers, newspapers)
  
  
• Screenshots or printouts of competitor websites (date and URL visible)
  
  
• Official competitor quotes (recent and clearly detailed)
  
  

Ensure your proof clearly includes:

• Competitor’s product price (including delivery fees if applicable)
  
  
• Retailer/source identification
  
  
• Product details (model numbers, specifications)
  
  
• Validity date of competitor’s advertised price
  
  

The clearer your proof, the quicker Amart can verify and approve your price match.

Amart’s Lowest Prices Guarantee is strong but does have practical limitations:

• Only identical/comparable products qualify: Different brands or significantly different quality are excluded.
  
  
• Claim Before Delivery: Matches must occur before furniture delivery.
  
  
• In-store only: Price matches are handled directly with store staff, not automated online.
  
  
• Common Exclusions:
  
  
  • Competitor bundles or package deals
    
    
  • Clearance, floor stock, discontinued items
    
    
  • Custom-made or special-order items
    
    
  • Trade or bulk discount quotes
    
    
  • Auction sites/private sales
    
    
• Match, Not Beat: Amart matches prices, but does not offer additional percentage discounts.
  
  
• No double discounts: You can’t combine price matching with other Amart discounts.
  
  
• Evidence required: Matches require clear, verifiable evidence.
  
  

Despite these limits, Amart Furniture’s goal remains to consistently offer the lowest prices for Australian customers.