I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Johan
Frustrated with Endeavour Energy? We help you file complaints that get results.
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Endeavour Energy Complaints
The best way to resolve complaints with Endeavour Energy
Endeavour Energy currently services more than 2.7 million people across NSW. According to the Endeavor Energy Disclosure 2019, they are a signatory of the Energy Charter, an organisation that aims to make energy services better for consumers and the community.
COMPLAINTS SENT THROUGH AJUST
Power outage
Closed
3/2/2025
Sent
28/1/2025
Power outage
Johan
•
January 28, 2025
Disrupted daily activities
Outcome Sought
Apology
Compensation
Other
Energy
Pole not replaced
Unresolved
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Pole not replaced
David
•
July 9, 2024
No streetlight in area
Outcome Sought
Apology
Compensation
Other
Appointment not honored
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sri harsha
Appointment not honored
Sri harsha
•
Disruption to work schedule
Outcome Sought
Apology
Compensation
Other
Energy
Refusal to enforce service rules
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Chris
Refusal to enforce service rules
Chris
•
Encroaches land, nuisance
Outcome Sought
Apology
Compensation
Other
how to RAISE a complaint with
Endeavour Energy
The best way to resolve an issue with Endeavour Energy
WE SUGGEST
Whilst Australia’s energy network is fairly robust, things can occasionally go wrong. Whether it's a power outage or an error in billing, Ajust is here to streamline the complaint process and ensure a timely resolution.
Find out the best way to make a complaint to your electricity or gas provider. We cover the 3 big energy retailers (AGL, EnergyAustralia and Origin Energy), as well as smaller companies. We also share guidance about the big issues facing energy consumers – like rising bills, meter reads and estimates, rebates, poor customer service and delays.
How to complain to Endeavour Energy
Ajust’s platform is quick and easy to use. Our structured yet simple platform ensures that all necessary details reach your energy provider, making the resolution process simple for you. Here are some steps to consider before creating your complaint.
01
Describe the issue and how it affected you
Explain what went wrong, such as a blackout or billing issues like being overcharged. Help your energy provider understand the impact by sharing how the issue affected you.
02
Consider how you’d like your energy provider to resolve your complaint
Clearly communicate the action you expect your energy provider to take to resolve the issue, whether it involves restoring power or rectifying billing errors.
03
Gather any materials that support your complaint
Relevant documents that support your complaint can help speed up the resolution. A copy of your energy bills or a photo of your electricity meter can be useful depending on the nature or your complaint
04
Fast and Easy
Use Ajust to raise a complaint directly with
Endeavour Energy
We handle everything for you, get started for free.
How to contact
Endeavour Energy
Post
Endeavour Energy Customer Advocacy, PO Box 811, Seven Hills 1730.
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Online
https://www.endeavourenergy.com.au/contact-us/make-a-complaint
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
https://www.endeavourenergy.com.au/your-energy/our-services/a-summary-of-your-rights
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Common issues related to Endeavour Energy
GET HEARD, GET A RESOLUTION
Resolving issues with Ajust
Ajust makes it simple to get the answers you deserve. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others resolving complaints with Ajust
Still waiting on a fix? Take matters into your own hands.
Ajust helps you file a professional complaint that gets routed to the right place.
Businesses like Endeavour Energy
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
1st Energy
1st Energy
1st Energy
AGL
AGL
AGL
Alinta Energy
Alinta Energy
Alinta Energy
EnergyAustralia
EnergyAustralia
EnergyAustralia