

Think Sunglass Hut should've price matched? Let's find out.
Sunglass Hut price match eligibility criteria - what qualifies for a match?
Sunglass Hut Australia does offer price matching, but only under very specific conditions. You won’t find a big “best price guarantee” on their site, but in-store staff will match prices from local retailers — if everything aligns.
To qualify:
- 🕶 Exact Match Required: Same brand, model, color, and lens type.
- 📍 Same Shopping Location: The competitor must be in the same centre or street strip as the Sunglass Hut store. They won’t match prices from other malls or stores across town.
- 📦 Item Must Be In Stock: If the cheaper sunglasses aren’t currently available at the competitor store, no match.
- 💬 In-Person Only: Price matching is available only in-store, at time of purchase. Not after, not online.
Sunglass Hut staff typically handle this as a goodwill gesture, not an obligation — but if your request fits the criteria, they’re usually happy to match.
How to request a price match at Sunglass Hut
Requesting a price match is easy, if you follow the right steps:
- 🔍 Do a Local Price Check: Look around the same mall or shopping strip for cheaper pricing. Stores like OPSM, Myer, David Jones, or even boutique surf shops are often eligible.
- 📱 Collect Proof: Snap a photo of the competitor’s tag, show a flyer, or simply know the store and price.
- 🛍 Visit Sunglass Hut In-Store: Bring the details to a Sunglass Hut in the same location.
- 💬 Ask Politely: Let a staff member know, e.g., “I saw these Ray-Bans cheaper at Myer downstairs — would you be able to match that?”
- ☎ Let Them Verify: The staff may call the store or check your proof. Once confirmed, they’ll adjust the price right then and there.
💡Tip: Don’t wait until after you’ve paid. The match must happen before purchase.
Sunglass Hut accepted competitors & required proof
Accepted Competitors must be within the same shopping centre or street as the Sunglass Hut store you’re purchasing from. This can include:
- Nearby optical chains (e.g., OPSM, Local Sunglasses Co.)
- Department stores like Myer or David Jones
- Surf or boutique stores carrying Oakley, Ray-Ban, etc.
- Eyewear kiosks or specialty retailers in the same centre
Not Accepted:
- Online-only sellers
- Stores in other suburbs or malls
What Counts as Valid Proof:
- 📸 A photo of the tag in a nearby store
- 📰 A catalogue or flyer
- 🌐 A website listing (if it’s tied to a local store)
- 🗣 A verbal confirmation (“Check with XYZ upstairs, they have this for $50 less”)
Staff will always verify availability and price before approving.
Exclusions & limitations - when price matches are not allowed at Sunglass Hut
Here’s when your match won’t be accepted:
- ❌ Online-only prices (even from the brand’s own site)
- ❌ Competitors outside the same centre/strip
- ❌ Out-of-stock items
- ❌ Clearance, liquidation, or outlet sales
- ❌ Different variants or model numbers
- ❌ After purchase — no post-purchase refunds or guarantees
You also can’t combine price matches with other Sunglass Hut promos (e.g. buy-one-get-one).
Sunglass Hut requests sent through Ajust
Recent Sunglass Hut price match experiences
Matched on the Spot: “I was buying Oakleys, but saw them $30 cheaper at the surf shop down the hall. Staff quickly verified and matched”
Denied for Online Price: “Tried to match Ray-Ban’s website — denied. Staff said online prices don’t count and claimed the lens spec was different.”
Denied Due to Location: “Saw cheaper sunglasses in another shopping mall, but the Sunglass Hut near me wouldn’t match it. They explained the ‘same centre only’ rule.”

Official Sunglass Hut Price Match Policies & Support Links
- 📜 Sunglass Hut Terms of Sale – Read the fine print (includes price match discretion)
- 📞 Customer Service – 1800 556 926 – Or email: customercare@sunglasshut.com.au
- ❓ FAQs – Learn more about returns, warranties, and store policies
- 📍 Store Locator – Start your price match in-store
- 🕶 Our Promise – Includes 30-day returns & product authenticity
- 💬 ProductReview Q&A – See real answers about the price match policy
Sunglass Hut Price Match FAQs
You paid more than you should have. Don’t let that slide.
Take 2 minutes to check your rights, we’ll help you act if you're eligible.