Think

Bing Lee

should've price matched? Let's find out.

Getting Bing Lee to match a competitor’s price is simple, but timing and proof matter.

Here’s how to request your price match:

1. Find your deal: Locate the identical product at a lower price from a qualifying retailer. Ensure it’s in stock and the retailer meets Bing Lee’s criteria (authorised Australian chain, same model, same warranty).
   
   
2. Gather your proof: Have verifiable evidence of the lower price ready. Accepted proofs include:
   
   
   • A competitor’s website link showing the lower price and stock status.
     
     
   • A current catalogue, flyer, or advertisement.
     
     
   • A recent quote or invoice from the competitor.
     
     
3. Request in-store: Visit your local Bing Lee store with your proof and ask a sales associate to match the price. Politely explain: “I’m interested in this product, but I saw it for $X at [Competitor]. Could you match that price?”
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   Staff will verify the competitor’s price and stock before adjusting the price at the register.
   
   
4. Request online or by phone:
   If you’re shopping online, contact Bing Lee via their Live Chat or Customer Service line (1300 980 399). Provide the competitor’s details, including the product link and price. Some online reps may direct you to call or visit a store if they can’t authorize the match.
   
   
5. Verification: The Bing Lee team will confirm:
   
   
   • The competitor meets the eligibility rules.
     
     
   • The product is identical and in stock.
     
     
   • The price doesn’t fall under excluded categories (e.g., clearance or restricted brands).
     
     
6. Purchase at the matched price: Once approved, Bing Lee will adjust the price on the spot or, for online purchases, provide a unique payment link or promo adjustment. You’ll complete checkout and enjoy your new product at the lower price.
   

💡 Pro Tip: For best results, make your request before purchase and have your competitor proof handy. Sales associates are generally flexible when they can verify the information quickly.

Bing Lee price matches major Australian retail competitors. Those with a significant physical presence and authorised distribution.

Accepted Competitors:

• Large national retailers such as JB Hi-Fi, The Good Guys, Harvey Norman, Officeworks, Appliances Online, Retravision, Myer, and David Jones.
  
  
• Category-specific chains like Camera House or Jaycar, where relevant.
  
  
• Online retailers that also operate physical stores (e.g., The Good Guys’ online prices).
  
  

Not Accepted:

• Online-only sellers such as Amazon AU, Kogan, or Catch.com.au (without physical retail stores).
  
  
• Marketplace sellers on eBay, Amazon Marketplace, or Gumtree.
  
  
• Grey importers or unauthorised resellers without Australian manufacturer warranty.
  
  

Proof Required:
Bring or share documentation showing the competitor’s price:

• A website screenshot or link showing the product, price, and stock status.
  
  
• A catalogue or print ad with the valid dates and competitor name visible.
  
  
• A formal quote or invoice from the competitor with price and date.
  
  
• If no physical proof, Bing Lee staff may verify by calling the competitor store directly.
  
  

Bing Lee doesn’t require forms, just verifiable proof. A clear screenshot or link usually suffices. For online purchases, ensure your evidence shows the current, public price available to all customers (not one requiring membership or coupon codes).

“Quick and easy in-store match” – Many customers report seamless experiences in-store. One OzBargain shopper said Bing Lee matched JB Hi-Fi’s sale price instantly after verifying it online. The salesperson checked the price, confirmed stock, and adjusted it without fuss.