

Think Qatar Airways should've price matched? Let's find out.
Qatar Airways price match eligibility criteria - what qualifies for a match?
Qatar Airways’ Best Price Guarantee protects you if you find the same Qatar Airways flight itinerary at a lower price shortly after booking on qatarairways.com. To qualify:
- Your booking must be made directly on the Qatar Airways website.
- The lower fare must be found within 1 hour of purchase.
- The competing fare must be an exact match — same flight number, travel dates, route, cabin class (Economy/Business), booking class, and identical fare rules.
- The lower price must be publicly available online at the time of claim (no member-only or promo fares).
- Price matches are limited to flights operated by Qatar Airways (not codeshares or partner airlines).
- Claims are valid only if the compared price includes all taxes and fees, and is in an eligible origin country.
Exclusions include: promo codes, corporate/student discounts, membership-only fares, and modified or cancelled bookings. The guarantee applies only when the comparison is apples-to-apples, giving consumers peace of mind that booking direct won’t cost them more.
How to request a price match at Qatar Airways
- Book direct on qatarairways.com. Save your booking reference and e-ticket.
- Search immediately for lower fares. Compare on OTAs (Expedia, Skyscanner) or other airline sites that resell Qatar flights. Take timestamped screenshots showing the lower fare, flight details, and total price including taxes.
- Submit your claim. Go to the Qatar Airways Best Price Guarantee claim form (via Help/Contact Center) within 1 hour. Provide booking reference, competitor URL, lower fare amount, and attach proof.
- Provide details clearly. Ensure screenshots show final checkout stage and all fare rules. Claims missing info may be rejected.
- Await refund. If approved, Qatar Airways refunds the fare difference to your original payment within ~30 days. Keep all documents until confirmed.
Act fast: the one-hour claim window is strict.
Qatar Airways accepted competitors & required proof
Qatar Airways matches against fares found on:
- Major online travel agencies (Expedia, Kayak, Flight Centre).
- Airfare aggregators (Skyscanner).
- Other airline sites only when selling Qatar-operated flights.
Competitor airlines’ own fares are not eligible.
Proof required:
- Screenshot or print-out of the competitor fare at checkout, showing:
- Website name/logo.
- Full flight details (dates, airports, flight numbers, passengers).
- Fare class/booking class.
- Total price including taxes and fees.
- Website name/logo.
- URL of the offer.
- Timestamp if possible.
Claims are invalid if the fare has expired by the time Qatar verifies it. Always compare final checkout totals, not pre-tax teaser prices.
Exclusions & limitations - when price matches are not allowed at Qatar Airways
The Best Price Guarantee does not apply to:
- Fares found after 1 hour from original booking.
- Flights operated by codeshare or partner airlines.
- Promotional/member-only rates (corporate, student, military, loyalty clubs, coupon codes).
- Bundled deals (flight + hotel packages).
- Post-booking changes or cancellations (voids eligibility).
- Multiple sequential claims on the same booking.
Qatar Airways also reserves the right to deny claims it cannot independently verify. The program is designed to cover genuine discrepancies, not promo or package pricing.
Qatar Airways requests sent through Ajust
Recent Qatar Airways price match experiences
Approved refund: A traveller found the same Qatar flight $50 cheaper on an OTA minutes after booking. They submitted screenshots within the hour, and Qatar refunded the difference in a few weeks.
Missed window: Another customer found a $500 cheaper fare hours later. Their claim was denied because it exceeded the 1-hour limit. Instead, they could have used Qatar’s free 24-hour cancellation (for eligible regions) to rebook at the lower price.

Official Qatar Airways Price Match Policies & Support Links
- Best Price Guarantee Policy: Qatar Airways – Best Price Guarantee
- Submit Claim: Qatar Airways Help Center → “Best Price Guarantee”
- Customer Support (Australia): +61 7 2103 8655 (24/7)
- Live Chat: Available via Qatar Airways Help page
- Worldwide Offices: Find local contacts
- FAQ: Qatar Airways FAQ
Qatar Airways Price Match FAQs
You paid more than you should have. Don’t let that slide.
Take 2 minutes to check your rights, we’ll help you act if you're eligible.