How to cancel your

eBay

 subscription or service easily

 On eBay Australia, you can request to cancel an order before the seller ships the item. Approval depends on the seller's response:

• Before Shipment: Eligible to request cancellation. Sellers typically accept if the order hasn't shipped yet.
  
  
• After Shipment: Cancellation isn’t available - your option then is to return the item according to the seller’s returns policy.
  
  
• Bid or Offer Retraction: Possible before an auction ends or an offer is accepted, under specific conditions like errors.
  
  
• Seller-Initiated Cancellation: Sometimes sellers cancel if an item is out of stock or upon your request. You're entitled to a full refund.
  
  

eBay Plus Subscription:

• Cancel Anytime: No lock-in contracts. Cancel your subscription anytime via account settings.
  
  
• 14-Day Refund Window: If your membership renews, cancel within 14 days of renewal to receive a full refund. Benefits cease immediately upon refund.
  

Cancelling an eBay Order (Step-by-Step for Buyers):

1. Log into your eBay Account: Go to My eBay > Purchase History.
   
   
2. Find Your Order: Click “More actions” next to the order, select “Cancel this order”.
   
   
3. Submit Cancellation Request: Provide a reason (e.g., changed mind), then click Submit.
   
   
4. Wait for Seller’s Response: Seller has up to 3 days to respond. If approved, you'll receive a refund confirmation email.
   
   
5. Check Your Refund: Typically processed quickly via your original payment method.
   
   

Tip: Cancel as soon as possible after ordering to increase your chances of acceptance.

Cancelling eBay Plus Subscription:

1. Navigate to Account Settings: Go to My eBay > Account > Subscriptions.
   
   
2. Manage eBay Plus: Click “Manage membership” then “Cancel membership”.
   
   
3. Confirm Cancellation: Follow prompts to finalise cancellation.
   
   
4. Refund (if applicable): If within 14 days of renewal, contact eBay customer support via chat to request your membership fee refund.
   

eBay Orders:

• Immediate Cancellation: Best within the first hour - most sellers accept.
  
  
• 1–24 Hours: Often still possible if not yet dispatched.
  
  
• After Dispatch: No longer cancellable; must use returns instead.
  
  
• Seller Response: Sellers have 3 days to respond; prompt follow-up recommended.
  
  

eBay Plus Subscription:

• No strict deadline: Cancel anytime, but refunds only within 14 days after renewal charge.
  
  
• Trial Membership: Cancel within the 30-day trial to avoid charges.
  
  

Always request cancellation promptly to avoid complications and ensure refunds.

Great news: eBay Australia charges no cancellation fees.

• Order Cancellation: Full refund, including original shipping costs. No admin or restocking fees.
  
  
• eBay Plus: No termination fees; cancel anytime without penalties. No refund outside the 14-day renewal window, but membership continues until expiry.
  

Note: If you used promotions or gift cards, values might be adjusted upon refund.