Think

Webjet

should've price matched? Let's find out.

Webjet offers two key price guarantees, each with unique eligibility rules:

✅ 1. 30-Minute Booking Price Guarantee (Flights/Hotels)

Automatically applied during checkout (for a small fee), this ensures your price is locked for 30 minutes. If prices increase during your booking process (up to $1,000), Webjet covers the difference, no competitor quote needed.

This applies to Webjet bookings only and is valid only during the booking session, not after.

✅ 2. Price Beat Guarantee (Motorhomes & Car Hire)

Webjet will beat lower competitor prices after booking for:

• Motorhomes: Beat by $150
  
  
• Car Hire: Beat by $25

🔒 Conditions:

• You must submit your claim within 48 hours of booking.
  
  
• The cheaper deal must be identical: same provider, same vehicle/class, same dates, inclusions, currency, and public availability.
  
  

Important: There is no general price match for flights/hotels after booking. Webjet assumes their search already displays the best price available at time of purchase.

Your process depends on the product type:

🛫 1. Flights & Hotels (30-Minute Guarantee)

• No action required.
  
  
• If the price rises while you’re booking, Webjet automatically locks in your original rate.
  
  
• Fee is non-refundable and only applies during that booking window.
  
  

🚐 2. Motorhomes – $150 Price Beat (Post-booking)

• Book via motorhomes.webjet.com.au
  
  
• Within 48 hours, find a cheaper quote (same vehicle, rental agency, inclusions, dates)
  
  
• Submit claim form via the Motorhome Price Beat page
  
  
• Attach screenshot, URL, and full booking details
  
  
• Webjet verifies and refunds the difference + $150 after your rental is complete
  
  

🚗 3. Car Hire – $25 Price Beat (Post-booking)

• Book via Webjet (usually through Airport Rentals)
  
  
• Within 48 hours, find an identical car at a lower price
  
  
• Submit the Car Hire Price Beat form with proof
  
  
• Webjet will verify and refund the difference + $25 (usually after travel)
  
  

📌 Tip: Don’t cancel your Webjet booking before hearing back. Valid claims save you more than switching providers.

Not all deals are eligible for Webjet’s price beat:

• ⏱️ 48-hour limit: Claims must be submitted within two days of booking.
  
  
• 🧾 Must be identical: Same provider, dates, inclusions, vehicle class.
  
  
• 💳 No private/member discounts: Loyalty rates, promo codes, or exclusive memberships don’t qualify.
  
  
• 💱 Currency mismatch: Competitor prices must be in the same currency (AUD or NZD).
  
  
• 🧾 Total cost matters: Webjet compares the full, final price, including insurance and taxes.
  
  
• 🔁 One-time claim only: No multiple claims or reclaims on the same booking.
  
  
• ✈️ Flights excluded post-booking: No refund if a cheaper flight shows up after booking. Webjet does not price match flights/hotels retroactively.
  
  
• 🛑 Amended or cancelled bookings: Price Beat guarantees are void if you modify or cancel your booking.
  
  
• 🛍️ Packages not covered: Webjet’s price beat does not apply to bundled bookings (e.g., flight + hotel).
  
  
• 🚫 Obvious error fares: If a competitor’s price is clearly a mistake or unverifiable, Webjet won’t match it.
  
  

📌 Reminder: Webjet’s Booking Price Guarantee Fee is non-refundable, even if you cancel or no longer need it.