Think Anaconda should've price matched? Let's find out.
Anaconda price match eligibility criteria - what qualifies for a match?
Anaconda’s 10% Lowest Price Guarantee means you’ll always get the best deal on identical products from approved Australian retailers. Here’s what makes your purchase eligible for a price beat:
- Identical Product: The item must be exactly the same - same brand, model, year, colour, and specifications. Anaconda won’t match similar or comparable models; it must be identical.
- In Stock & Available: The competitor’s product must be in stock and available for immediate purchase. No backorders, pre-orders, or “rain checks.”
- Australian Retailer: The competitor must be an Australian-based retailer (either a physical store or an online store that operates in Australia and delivers locally). Overseas websites are excluded.
- Price Includes All Costs: The competitor’s total price must include GST, delivery, and any other applicable fees. Anaconda compares the full “to-your-door” cost.
- Proof of Price: You must be able to provide official evidence of the lower price, such as an advertisement, website listing, or quote.
- In-Store Only: The 10% Lowest Price Guarantee is valid for in-store purchases only, not online orders.
If all these conditions are met, Anaconda won’t just match the competitor’s price, they’ll beat it by 10% on the spot.
💡 Quick Tip: Both offers must be identical, including any bundled bonuses or extras. For example, if the competitor’s deal includes a free accessory, Anaconda must offer the same bundle to price beat it.
How to request a price match at Anaconda
Getting Anaconda’s 10% price beat is simple. Here’s how to secure your discount:
- Find a lower price: Identify an identical item at a lower price from an eligible Australian retailer. Make sure it’s in stock and available for immediate purchase.
- Gather proof: Bring documentation showing the competitor’s price. Acceptable proofs include:
- A current advertisement or catalogue
- A website screenshot or photo of the shelf tag
- A signed quote or dated receipt from the competitor
- A current advertisement or catalogue
- Visit an Anaconda store: Go to your nearest Anaconda location before buying the product. Present your proof to a team member and mention you’d like to claim the Lowest Price Guarantee. Price beats are only available before purchase.
- Verification: Staff will check that the product matches exactly, is in stock, and the competitor qualifies as an Australian retailer. They’ll confirm total price (including delivery) to ensure a fair comparison.
- Get 10% off: Once verified, Anaconda will not only match the price but beat it by an additional 10%.
✅ Example: If a competitor sells a tent for $500, Anaconda will sell it to you for $450, saving you $50 instantly.
Important: Price matches must be made in person and before you complete your purchase. Anaconda cannot apply the 10% guarantee after the sale or for online orders.
Anaconda accepted competitors & required proof
Anaconda’s policy applies to nearly any legitimate Australian retailer (big or small) provided they meet the policy’s requirements.
Accepted Competitors:
- Major outdoor and sporting retailers like BCF, Tentworld, Rebel Sport, or other national chains.
- Smaller independent Australian stores with physical locations or registered ABNs.
- Online retailers based in Australia (must have a local retail presence).
Not Accepted:
- Overseas websites or importers without Australian operations.
- Marketplace or auction listings (e.g., eBay, Amazon Marketplace, Gumtree).
- Wholesalers, trade-only suppliers, or grey-market sellers.
Proof Requirements:
To claim your 10% beat, you’ll need one of the following:
- A printed or digital ad showing the competitor’s price, product, and date.
- A screenshot or photo of a price tag or online listing.
- A formal written quote or receipt from the competitor.
Bring this proof to the store so the Anaconda team can verify details in real time. They may check the competitor’s site or call to confirm stock and pricing.
💡 Pro Tip: Have the competitor’s web link or store contact ready to speed things up. The clearer your proof, the faster your 10% saving.
Exclusions & limitations - when price matches are not allowed at Anaconda
Anaconda’s 10% Lowest Price Guarantee is generous but has clear limits. They won’t price match under these conditions:
- Other price-match deals: If the competitor’s lower price comes from their own price-beat policy, it’s excluded.
- Non-identical products: Model, year, colour, or included accessories must be the same.
- Non-retailers: Trade-only suppliers, importers, wholesalers, or manufacturers are not eligible.
- Marketplace or auction sites: eBay, Gumtree, or Amazon third-party listings are excluded.
- Out of stock: The competitor’s product must be available for immediate purchase.
- Clearance or liquidation sales: Clearance, “end-of-season,” or “closing down” deals are not eligible.
- Cashbacks, coupons, or bundled offers: Prices tied to cashback promotions, voucher codes, or bundled giveaways won’t qualify.
- Stacked offers: The guarantee can’t be combined with other Anaconda promotions, coupons, or discounts.
- In-store only: Price matches can only be made in physical Anaconda stores and must be applied before purchase.
💡 Member Discounts: If you’re part of Anaconda’s free Adventure Club, Anaconda will factor in your member price when comparing to a competitor. Sometimes, this already matches or beats the competitor’s price, so make sure to check before asking for a price beat.
Anaconda requests sent through Ajust
Recent Anaconda price match experiences
“Instant 10% discount” – One shopper found a camping tent cheaper online at a local competitor, brought in the link, and Anaconda verified it in minutes. They not only matched it but beat it by 10%. The customer paid less than the competitor’s listed price.
“Member discount matched instead” – Another customer wanted a 10% beat on a tent priced at $799 elsewhere. Anaconda’s Adventure Club price was already $799, so staff explained the competitor’s price wasn’t actually lower. The shopper joined the Club for free and paid the same discounted price.
“Excluded clearance deal” – A customer tried to match a clearance fridge at an outlet retailer, but the request was denied under Anaconda’s clearance exclusion. Staff were polite, explaining the policy and even recommending a similar product on sale in-store.
Official Anaconda Price Match Policies & Support Links
- Lowest Price Guarantee – Conditions & Exclusions: Anaconda Help Centre – Official FAQ outlining eligibility, exclusions, and how to claim.
- How to Claim the 10% Price Beat: Price Match Instructions – Step-by-step guide to submitting your request in-store.
- Find Your Nearest Store: Store Locator – Locate the closest Anaconda to present your proof.
- Customer Support Contact:
- Phone: 1300 558 990
- Email: service@anaconda.com.au
- Help Centre Contact Form
- Phone: 1300 558 990
- Adventure Club Membership: Join Free – Access exclusive prices that often already match or beat competitors.
Anaconda Price Match FAQs
You paid more than you should have. Don’t let that slide.
Take 2 minutes to check your rights, we’ll help you act if you're eligible.