Amazon

 price match policy – how to get the best deal

Amazon Australia does not offer price matching for competitor prices on any product, in any category.

The only exception is Amazon’s Pre-Order Price Guarantee:

• If you pre-order an item sold by Amazon AU and the price drops before it ships, you’ll automatically pay the lower price.
  

Otherwise:

• Amazon AU does not match competitor prices, even if the exact same item is cheaper elsewhere.
  
  
• You cannot request a post-purchase refund if Amazon’s own price drops.
  
  

📌 Bottom line: Prices on Amazon are set dynamically based on market trends. There’s no traditional “match” or adjustment process available.

You can’t officially request a price match, but here are your options:

1. “Tell Us About a Lower Price”: Some product pages offer this feature. You can report a competitor’s price, but this is not a request tool. It’s just feedback for Amazon’s pricing team.
   
   
2. Contact Customer Service: You can ask, but reps will typically say no. In rare cases, they may offer a courtesy credit, but it’s entirely discretionary and unofficial.
   
   
3. Return and Reorder: If Amazon drops the price or you find it cheaper elsewhere and you’re still within the return window, you can return the item and re-buy it at the lower price. This isn’t a price match, it’s a workaround using Amazon’s standard return policy.
   
   

🧠 Pro tip: Always check prices before purchase. Once your order is placed, the price is locked in, even if it drops minutes later.