Think you’re owed a

IKEA

price match?

IKEA Australia does not offer competitor price matching, meaning you cannot request IKEA to match a lower price from other furniture retailers. However, IKEA provides an internal price protection policy to ensure you get the best price on your recent purchases from IKEA itself. Key eligibility details include:

• Internal Price Adjustment: If an IKEA product you recently bought drops in price at IKEA shortly after your purchase, you can request a refund for the price difference.
  
  
• Standard Customer Window: 14-day period for regular customers.
  
  
• Extended IKEA Family Benefit: IKEA Family members enjoy a 90-day price protection window (membership is free).
  
  
• Identical Product Required: Adjustments are valid only for identical IKEA products. Same model, colour, and specifications.
  

Since IKEA doesn't offer competitor price matching, here's how to request an internal IKEA price adjustment if your purchased item goes on sale soon after buying:

1. Check Your Eligibility:
   
   
   • Confirm the lower price is currently active at IKEA.
     
     
   • Ensure you're within the allowed period (14 days for standard customers; 90 days for IKEA Family members).
     
     
2. Prepare Proof of Purchase:
   
   
   • Locate your original IKEA receipt or online order confirmation.
     
     
   • Ensure IKEA Family purchases are linked to your membership (indicated on your receipt).
     
     
3. Contact IKEA Customer Support:
   
   
   • Use IKEA Australia’s live chat on their website or call (02) 9010 0264.
     
     
   • Politely request a price adjustment, providing your order details and highlighting the lower price.
     
     
4. Process the Adjustment:
   
   
   • For online orders, adjustments can often be approved remotely via chat or phone.
     
     
   • In-store purchases may require visiting your local IKEA store customer service.
     
     
5. Receive Your Refund:
   
   
   • IKEA typically refunds the difference back to your original payment method or provides an IKEA e-gift card for the difference.
     
     

Pro Tip: Be polite and clear. Mention explicitly if you're an IKEA Family member to leverage the 90-day protection benefit.

IKEA does not accept competitor price matching. They focus solely on internal pricing adjustments:

• Required Proof: For internal price adjustments, the only proof required is your original IKEA receipt or online order confirmation to verify purchase date and item.
  
  

The adjustment request simply requires your IKEA purchase details.

IKEA’s internal price adjustment policy has clear exclusions and limitations:

• Time Limit: Adjustments must be requested within 14 days (standard) or 90 days (IKEA Family members) of your purchase.
  
  
• Current Promotions Only: The lower price must be actively promoted by IKEA at the time of the adjustment request (no expired or upcoming sales).
  
  
• Special Promotional Exclusions: Clearance, limited-time offers, and special bundles generally excluded.
  
  
• Membership-Exclusive Prices: IKEA Family member discounts or special coupon prices won't be matched retroactively for non-members.
  
  
• Price Discrepancies: Rare discrepancies between online and in-store prices aren't guaranteed adjustments (often corrected as errors).
  
  
• Returns Workaround: Returning an item and repurchasing at a lower price is possible but inconvenient. IKEA sometimes may directly adjust prices to avoid this hassle, but it remains discretionary.
  
  

These limitations ensure clarity and fairness within IKEA’s pricing practices, without competitor involvement.