

Trying to cancel Uber? We’ll help you do it properly.
Avoid Uber fees, confusion, and dead-ends. Ajust helps you understand your cancellation rights and submit a formal request in minutes.
Can you cancel your Uber subscription? Check eligibility and conditions
Yes, Uber gives you flexible cancellation options across rides, Uber Eats, and subscriptions:
- 🚗 Uber Rides: Cancel anytime, but to avoid a cancellation fee, cancel within the grace period (usually 2 minutes for UberX, 5 minutes for premium rides). No-show fees apply if you don’t show up.
- 🍔 Uber Eats: Cancel in-app, but full refunds are only guaranteed if the restaurant hasn’t accepted yet. Once accepted, you may still be charged.
- 🏷️ Uber One: Cancel anytime via app or web with no cancellation fee. Just cancel 48 hours before your renewal to avoid the next charge.
Timing matters. Most Uber cancellations are self-serve, but charges depend on when you act.
How to cancel a Uber subscription, service or order
Here’s how to cancel each Uber service:
Cancel a Ride:
- Open Uber app → Tap your trip.
- Tap Cancel Trip.
- Confirm. The app shows if a fee applies.
- Fee charged? Request a refund under Help → Trip Issues.
Cancel an Uber Eats Order:
- Open Uber Eats app → Go to Active Orders.
- Tap Cancel Order.
- The app will warn you of any fees.
- Confirm. View your refund/charges under Order History.
Cancel Uber One Membership:
- Uber app → Account → Uber One.
- Tap Manage Membership → “End” or “Cancel.”
- Confirm cancellation. If within 48 hours of renewal, contact Uber support to cancel manually.
Pro tip: Use app support to keep a record. Some cancellations are time-sensitive, so act fast.
How long does a Uber cancellation take?
- ⏱️ Uber Rides: Cancel anytime, but fees apply after 2–5 mins. No hard deadline, but earlier = no fee.
- 🍱 Uber Eats: Cancel before the restaurant accepts for a full refund. Once accepted, you may pay full price.
- 🧾 Uber One: Cancel 48+ hours before renewal to avoid next charge. Cancel mid-month and keep perks till month end.
🧠 Key: Cancellations are instant, but fees and refunds depend on timing.
Uber cancellation fees and final charges – what to expect
Here’s what you might be charged:
- 🚘 Ride cancellation fee: ~AUD $10 if you cancel late or no-show. Displayed at time of cancellation.
- 🍔 Uber Eats: Cancel early = no charge. Cancel after restaurant accepts = you pay for the food.
- 💳 Uber One: No fee to cancel. But no refund if you’ve already paid for the month/year—unless you just renewed.
🔁 Most charges are flat fees or based on your order/ride. Refunds and waivers are available if you act quickly or the service fails.
Real Uber Complaints Submitted Through Ajust
Real customer experiences with Uber cancellations
Ride fee error: A rider was charged $18 for a trip they didn’t take, but got a refund through app support.
Wrong address refund: Uber Eats customer cancelled fast but was still charged. Uber refunded it manually after a quick call.
Auto-accepted food order: One user cancelled seconds after ordering, but was still charged. Uber wouldn’t refund due to the restaurant's fast auto-confirm.
Uber Cancellation FAQs
Tried to cancel but Uber made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.