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Edited by:
Ajust Content Team
Last updated:
July 23, 2025
AI-sourced. Human-edited. Made clear for you.

Can you cancel your
Uber
 subscription? Check eligibility and conditions

Yes, Uber gives you flexible cancellation options across rides, Uber Eats, and subscriptions:

  • 🚗 Uber Rides: Cancel anytime, but to avoid a cancellation fee, cancel within the grace period (usually 2 minutes for UberX, 5 minutes for premium rides). No-show fees apply if you don’t show up.

  • 🍔 Uber Eats: Cancel in-app, but full refunds are only guaranteed if the restaurant hasn’t accepted yet. Once accepted, you may still be charged.

  • 🏷️ Uber One: Cancel anytime via app or web with no cancellation fee. Just cancel 48 hours before your renewal to avoid the next charge.

Timing matters. Most Uber cancellations are self-serve, but charges depend on when you act.

How to cancel a
Uber
 subscription, service or order

Here’s how to cancel each Uber service:

Cancel a Ride:

  1. Open Uber app → Tap your trip.

  2. Tap Cancel Trip.

  3. Confirm. The app shows if a fee applies.

  4. Fee charged? Request a refund under Help → Trip Issues.

Cancel an Uber Eats Order:

  1. Open Uber Eats app → Go to Active Orders.

  2. Tap Cancel Order.

  3. The app will warn you of any fees.

  4. Confirm. View your refund/charges under Order History.

Cancel Uber One Membership:

  1. Uber app → Account → Uber One.

  2. Tap Manage Membership → “End” or “Cancel.”

  3. Confirm cancellation. If within 48 hours of renewal, contact Uber support to cancel manually.

Pro tip: Use app support to keep a record. Some cancellations are time-sensitive, so act fast.

How long does a
Uber
 cancellation take?

  • ⏱️ Uber Rides: Cancel anytime, but fees apply after 2–5 mins. No hard deadline, but earlier = no fee.

  • 🍱 Uber Eats: Cancel before the restaurant accepts for a full refund. Once accepted, you may pay full price.

  • 🧾 Uber One: Cancel 48+ hours before renewal to avoid next charge. Cancel mid-month and keep perks till month end.

🧠 Key: Cancellations are instant, but fees and refunds depend on timing.

Uber
 cancellation fees and final charges – what to expect

Here’s what you might be charged:

  • 🚘 Ride cancellation fee: ~AUD $10 if you cancel late or no-show. Displayed at time of cancellation.

  • 🍔 Uber Eats: Cancel early = no charge. Cancel after restaurant accepts = you pay for the food.

  • 💳 Uber One: No fee to cancel. But no refund if you’ve already paid for the month/year—unless you just renewed.

🔁 Most charges are flat fees or based on your order/ride. Refunds and waivers are available if you act quickly or the service fails.

Real
Uber
 Complaints Submitted Through Ajust

Real customer experiences with
Uber
cancellations

Ride fee error: A rider was charged $18 for a trip they didn’t take, but got a refund through app support.

Wrong address refund: Uber Eats customer cancelled fast but was still charged. Uber refunded it manually after a quick call.

Auto-accepted food order: One user cancelled seconds after ordering, but was still charged. Uber wouldn’t refund due to the restaurant's fast auto-confirm.

Uber
Cancellation FAQs

Tried to cancel but
Uber
made it difficult?

We’ll help you submit a formal cancellation they can’t ignore.