Trying to cancel

Sportsbet

? Avoid the runaround.

Sportsbet doesn't offer traditional cancellations like retail orders. Here's how cancellations work:

• Bet Cancellation:
  
  
  • Once a bet is confirmed, you generally cannot cancel it. Bets are final upon placement.
    
    
  • Rare exceptions exist for genuine errors (e.g., wrong stake) if reported immediately via live chat, but approval is discretionary.
    
    
• Withdrawal Cancellation:
  
  
  • You can cancel a pending withdrawal within 2 hours (excluding South Australian users due to legal restrictions).
    
    
• Account Closure (Deactivation or Self-Exclusion):
  
  
  • You can close or deactivate your Sportsbet account anytime through account settings.
    
    
  • Temporary closures or permanent self-exclusion options are available via responsible gambling tools.
    
    
• Voided Events:
  
  
  • Sportsbet automatically refunds bets if an event is cancelled or significantly postponed.
    
    

Quick tip: Review bets carefully before confirmation, as cancellations are rarely granted once placed.

Since Sportsbet doesn’t offer subscriptions, here's how to handle bet cancellations, withdrawal reversals, and account closures:

Closing Your Sportsbet Account:

1. Log into your account.
   
   
2. Navigate to My Account > Settings.
   
   
3. Select “Deactivate My Account.”
   
   
4. Follow prompts, choosing reason and confirming deactivation.
   

Tip: Withdraw your balance before closing your account to avoid delays.

Permanent Self-Exclusion:

1. Visit Sportsbet’s Responsible Gambling page.
   
   
2. Complete the Self-Exclusion Form or select the self-exclusion option online.
   
   
3. Confirm your choice (permanent exclusions cannot be undone).
   
   

Cancelling a Pending Withdrawal:

1. Go to Account Balance > Withdrawals.
   
   
2. Click the Pending Withdrawals tab.
   
   
3. Click “Cancel” next to the withdrawal (within 2 hours of initiation).
   
   
4. Funds instantly return to your Sportsbet account.
   
   

Cancelling an Erroneous Bet:

• Immediately contact Sportsbet Customer Support via Live Chat or phone (13 23 87).
  
  
• Clearly explain the error. Decisions are discretionary and rare.
  

• Bet Cancellations:
  
  
  • Practically immediate; bets cannot be cancelled after confirmation.
    
    
• Withdrawal Cancellations:
  
  
  • 2-hour window from withdrawal request initiation.
    
    
• Account Closure:
  
  
  • Instant upon completing deactivation steps. Self-exclusion is effective immediately.
    
    
• Event Voids:
  
  
  • Sportsbet usually voids bets on cancelled events within 24–48 hours.
    
    

Quick tip: Act immediately on any mistakes to maximise chances of successful resolution.

Sportsbet charges no fees for cancellations:

• Bet cancellations (voided by Sportsbet): Full stake refunded, no fees.
  
  
• Withdrawal reversals: Free, with instant funds return to your balance.
  
  
• Account closures: No fees, ensure you withdraw funds beforehand.
  

Important: Bonuses may be forfeited if the account is closed or excluded.