Trying to cancel Dan Murphy's? We’ll help you do it properly.
Can you cancel your Dan Murphy's subscription? Check eligibility and conditions
Dan Murphy’s allows cancellations under specific conditions. For online orders, you can cancel before the dispatch stage, which typically means acting within hours of purchase. Once your order has shipped, cancellation isn’t guaranteed and must go through the returns process. Refunds may be reduced for delivery or restocking costs.
For My Dan’s loyalty memberships, cancellation is simple and free. You can close your account anytime via the app or website.
Wine subscriptions (e.g. Dan’s Wine Club) follow a billing cycle. To cancel without charge, act at least 3 days before your next billing date. After the cut-off, your next box will be sent and charged.
How to cancel a Dan Murphy's subscription, service or order
- Online Orders: Use Dan Murphy’s Live Chat on the website as soon as possible. Provide your order number and request cancellation. If chat is unavailable, submit a request via the Contact Us form.
- My Dan’s Membership: Cancel through your account settings on the website or app. You can also request cancellation via Live Chat.
- Wine Subscriptions: Go to your My Dan’s account > Subscriptions tab > choose cancel or skip. For help, contact the subscriptions team at 1800 505 605.
How long does a Dan Murphy's cancellation take?
- Online Orders: Must cancel before dispatch—often just a few hours after ordering.
- Wine Subscriptions: Cancel at least 3 days before billing to avoid being charged.
- My Dan’s Membership: Can be cancelled anytime. No deadlines or charges apply.
Dan Murphy's cancellation fees and final charges – what to expect
- Orders: No cancellation fee if cancelled before dispatch. If cancelled after shipping, delivery fees are not refunded, and conditions apply to returns.
- Subscriptions: No penalty fees. You just need to cancel before your billing cut-off.
- Membership: Always free to cancel. No fees, no consequences.
Real Dan Murphy's cases submitted through Ajust
I placed two confirmed orders with Dan Murphy’s that were suddenly cancelled with no real explanation-even though I’d already paid. Not only did I miss out on the promos I used, but the refund wasn’t even confirmed. Trying to resolve it through their support was a total dead end, which made me feel ignored and frustrated. - Peter
I ordered a gift for a friend, but Dan Murphy’s cancelled it the next day with no reason given. I had already paid, and the timing really mattered. I had to chase the refund and come up with a new plan last minute. It felt like they didn’t care at all about the disruption they caused. - Priya
I cancelled an order after being overcharged, but Dan Murphy’s still delivered it anyway-and then wouldn’t accept a return. They ignored my cancellation request completely and left me stuck with unwanted items. I had to open a PayPal dispute just to be heard. - Darren
I paid $150 for an order from Dan Murphy’s that never arrived, and despite following up, nothing was done to deliver it or process a refund. It felt like the whole transaction was just abandoned. I was left chasing either my items or my money, with zero communication or care from their side. - Jennifer
Real customer experiences with Dan Murphy's cancellations
✅ Positive: Some users praise Dan’s store staff for helping with on-the-spot refunds or cancellations.
⚠️ Caution: Reddit users say missing the cut-off on subscriptions can be tricky. Some had to block payments to stop future billing.
Dan Murphy's Cancellation FAQs
Can I cancel a Dan Murphy’s wine subscription anytime without fees?
You can cancel Dan’s Wine Club with no penalty if done at least 3 days before your next billing date. After that cut-off, the next box will ship and be charged regardless. Acting early gives you full control and avoids unwanted charges. Always check your billing schedule to stay ahead.
What’s the fastest way to cancel a Dan Murphy’s online order?
Use Dan Murphy’s Live Chat on their website as soon as possible-ideally within a few hours of ordering. If your order hasn’t been dispatched, cancellation is usually straightforward. Once shipped, you’ll need to follow the returns process instead, which can mean extra effort and delivery costs.
How do I cancel my My Dan’s loyalty membership?
You can cancel your My Dan’s membership anytime for free via your account settings in the app or website. There are no fees, deadlines, or penalties involved. If you prefer speaking to someone, Live Chat is also an option for account closures.
Are there any cancellation fees or final charges to expect?
If you cancel before an online order is dispatched, there are no fees. After shipping, delivery fees may not be refunded. Wine subscriptions don’t charge penalties if cancelled before billing, and My Dan’s membership is always free to stop. Read terms carefully to avoid surprises.
Tried to cancel but Dan Murphy's made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.