Trying to cancel

Aldi

? We’ll help you do it properly.

ALDI Australia primarily operates through in-store purchases, meaning "cancelling" usually refers to returns. Here's how eligibility works:

• In-Store Purchases: ALDI has no standard online ordering or cancellations. Instead, they offer a generous 60-day money-back guarantee for returns (including Special Buys). If you change your mind, simply return the item to an ALDI store within 60 days with your receipt for a full refund.
  
  
• Bulk/Special Orders: To cancel pre-arranged bulk or special orders, contact the Aldi store where you placed the order directly. No charges apply if cancelled before fulfilment.
  
  
• ALDImobile: Prepaid and no-contract, simply stop recharging. Any unused credit or data isn't refunded.
  
  
• ALDI Holidays: Cancellation eligibility depends on your booking terms; typically fees apply (e.g., $150 per person domestically). Check your booking confirmation carefully.
  
  
• Gift Cards: Generally non-refundable once purchased, except as legally required.
  

Note: ALDI does not offer online grocery ordering or delivery in Australia, beware of unofficial services claiming otherwise.

Here's the simple step-by-step process:

Cancelling In-Store Purchases (Returns):

• Take your unwanted item and receipt to any ALDI store.
  
  
• Approach a cashier or store employee who'll quickly process your refund on the spot.
  
  

Bulk Order Cancellation:

• Return to the original store where you placed the bulk order.
  
  
• Inform the store manager or customer service desk to confirm cancellation before stock arrives.
  
  

Cancelling ALDImobile:

• Log in to your ALDImobile account and disable auto-recharge.
  
  
• Use remaining credit/data or port your number to another provider, automatically terminating your ALDImobile service.
  
  

Cancelling ALDI Travel (Holidays):

• Check your booking terms and conditions for cancellation specifics.
  
  
• Contact ALDI Holidays customer service (details on booking confirmation), provide necessary details, and expect cancellation fees based on timing.
  
  

ALDI Insurance or Partner Services:

• For cancellations, contact the relevant provider directly using contact details in your policy documents.
  

• In-Store Returns: ALDI offers a generous 60-day return window. Returns within this period are hassle-free. For faulty items, returns can occur anytime within the product’s warranty or reasonable lifetime.
  
  
• Bulk Orders: Cancel at least 1-2 days before the pickup date to prevent inconveniences.
  
  
• ALDI Holidays: Cancellation deadlines vary by booking; the closer to departure, the higher the fees. Check your documents for exact timelines.
  
  
• ALDImobile: Turn off auto-recharge at least 24 hours before renewal date to avoid further charges. Porting your number usually takes minutes to hours.
  

ALDI's fee structure is simple and transparent:

• In-Store Purchases: No cancellation or restocking fees; full refunds within 60 days with receipt.
  
  
• ALDImobile: No cancellation fees. However, unused prepaid balances or credit won't be refunded.
  
  
• ALDI Holidays: Fees typically apply—domestic cancellations may cost approximately $150 per person; higher for international packages.
  
  
• Layby/Special Orders: Generally, no fees. Deposits refunded fully unless stated otherwise at order placement.
  
  
• Third-party Installation/Appointments: Possible fees for cancelling service appointments at short notice; always check terms.