How to Create Your Advocate Account

Follow these 4 simple steps to get verified and start resolving your issue fast.

Step 1. Enter Your Details

Got to advocate.ajust.com.au and create your account by entering:

Email
First name
Last name

‍

Step 2. Check Your Email for the 6-Digit Code

Open your inbox and look for an email from contact@ajust.com.au

If it’s not there, check your spam folder.

‍

Just a bit more

Step 3. Verify Your Account

Copy the 6-digit verification code from your email and paste it into the verification page on advocate.ajust.com.au

‍

Step 4. Add Your Mobile Number

Enter your mobile number to finalise your registration and activate your account.

FAST, FAIR AND FREE

Resolve your issue the easy way

Take the effort out of making a complaint. Ajust sends the right details to the right place – so you get the right outcome.

Resolve with Ajust

It only takes 2 minutes!

Other Articles

Read other consumer news and articles from the world of resolving customer complaints.

Resolve Your Telecommunication Complaints Easily with Ajust

Dealing with telco issues such as service interruptions, billing discrepancies, or unsatisfactory customer service can be frustrating. Whether it’s Telstra, Optus, Vodafone, or any other provider, reaching a resolution can sometimes seem daunting. Ajust offers a streamlined, efficient path to resolving these issues, potentially avoiding the need to escalate them to the Telecommunications Industry Ombudsman (TIO).

Do I make a complaint to NBN or my internet service provider?

Navigating the world of internet services can be perplexing, especially when something goes wrong. Whether it's slow internet speeds, unexpected billing, or installation issues, knowing whether to contact NBN or your Internet Service Provider (ISP) can save you a lot of time and frustration. Here’s a straightforward guide to help direct your complaints to the right place.

Issues We Solve

Read about the issues consumers are facing. Have a different issue? You can still make a complaint.

The store will only repair it. Can I get a refund or replacement?

My TV, fridge or washer died out of warranty. Do I still have rights?

Tracking says delivered but I never got it. Who is responsible?

Do you have a complaint?

Ajust is the express lane for resolving customer complaints.

Resolve with Ajust