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Resolve Your Telecommunication Complaints Easily with Ajust

Resolve Your Telecommunication Complaints Easily with Ajust

Dealing with telco issues such as service interruptions, billing discrepancies, or unsatisfactory customer service can be frustrating. Whether it’s Telstra, Optus, Vodafone, or any other provider, reaching a resolution can sometimes seem daunting. Ajust offers a streamlined, efficient path to resolving these issues, potentially avoiding the need to escalate them to the Telecommunications Industry Ombudsman (TIO).

How Ajust Can Help

Ajust is designed to simplify the complaint process. By using Ajust, you can submit your complaint in just about 2 minutes. Our platform efficiently categorises and directs your complaint to the right place, ensuring that it is addressed quickly and without the hassle.

Best of all - Ajust is free for consumers, helping you save money, time and stress.

When to Use Ajust Instead of the TIO

Before considering the TIO, try resolving your issue through Ajust. Many complaints, such as service quality concerns, billing issues, and contract disputes, can be resolved directly through our platform. Ajust contacts the service provider on your behalf and presents your case clearly and effectively.

Just a bit more

While Ajust resolves most complaints efficiently, some situations may still require TIO intervention, particularly if:

  • The issue involves complex legal disputes.
  • You're not satisfied with the telco's response.

In such cases, Ajust can guide you through the process of escalating your complaint to the TIO, including helping you prepare all required documentation and evidence to make your case as strong as possible.

Get Started with Ajust

Don’t let telco issues slow you down. Whether it's a minor annoyance or a significant dispute, Ajust can help streamline the resolution process. Create your complaint today and experience a faster, more effective way to resolve telecommunications issues.

Remember, with Ajust, resolving complaints is fast, fair, and free. Let us take the stress out of the process and help you get back to enjoying your telecom services without disruption.

FAST, FAIR AND FREE

Resolve your issue the easy way

Take the effort out of making a complaint. Ajust sends the right details to the right place – so you get the right outcome.

Resolve with Ajust
It only takes 2 minutes!

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Do you have a complaint?

Ajust is the express lane for resolving customer complaints.
Resolve with Ajust