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Bank of Melbourne
outages? You’re not alone.

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Bank of Melbourne
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Edited by:
Ajust Content Team
Last updated:
August 12, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
Bank of Melbourne
 Right Now?

How to check
Bank of Melbourne
 outage status

Quickly confirm if there’s a current outage affecting Bank of Melbourne:

  1. Visit Official Status Pages:
  2. Follow Social Media Updates:
  3. Use Outage Trackers:
    • Verify issues via Downdetector to see real-time user reports of outages.

  4. Check News & Community Forums:
    • Google News or forums like Whirlpool or Reddit can have community updates on widespread issues.

  5. Verify via Mobile App:
    • Check for alerts or notifications within your Bank of Melbourne mobile app, as banks often post outage updates directly.

🔖 Tip: Regularly checking official channels ensures you have the latest outage information and resolution timelines.

How to report a
Bank of Melbourne
outage

Reporting an outage helps Bank of Melbourne quickly identify and address issues:

  • Contact Customer Support by Phone:
     Call 13 22 66 (personal banking, 24/7) or 1300 603 266 (business/merchant support, 24/7).

  • Use the Online Outage Report Form:
     Submit outage details through Bank of Melbourne’s Feedback Form.

  • Reach Out via Mobile/Online Banking Messages:
     Send secure messages or use live chat within your mobile app or online banking for immediate assistance.

  • Social Media & Community Outreach:
     Tweet @BankofMelb or message their Facebook page for updates (avoid sharing personal details publicly).

🔖 Advice: Always note the outage details clearly and get a reference number when reporting, making follow-ups easier if needed.

Recent
Bank of Melbourne
Outages & Causes

Understand recent outage incidents at Bank of Melbourne and their causes:

  • October 2024 – Multi-Day Disruptions:
     Several intermittent outages impacted online and mobile banking services, possibly linked to cybersecurity measures. Services were restored within hours each day.

  • December 2023 – Eight-Hour System Crash:
     A routine technology update caused significant online banking and EFTPOS disruptions overnight, fully resolved within 8 hours.

  • March 2025 – Mobile App Access Issues:
     Customers experienced app crashes, likely due to an update error. Resolved quickly after identification.

Common outage causes include technology updates, network/server issues, cybersecurity precautions, scheduled maintenance, and third-party service disruptions.

🔖 Tip: Regular maintenance periods occur overnight; check announcements beforehand to plan accordingly.

How long does it take for
Bank of Melbourne
 to fix an outage?

Outage resolution timeframes vary based on severity and issue type:

  • Minor or Localised Outages:
     Typically resolved within minutes to a few hours.

  • Scheduled Maintenance:
     Usually completed within scheduled overnight hours, often around 5–7 hours max.

  • Major Unplanned Outages:
     Generally resolved within the same day (approx. 6–8 hours) once identified.

  • Multi-Day or Intermittent Issues:
     Usually resolved within hours each occurrence, with longer-term solutions implemented promptly.

🔖 Important: If an outage causes significant inconvenience, document it carefully for potential compensation discussions with the bank.

Official
Bank of Melbourne
 Outage Resources & Links

Use these official resources for accurate outage updates and support:

🔖 Advice: Always verify updates using official Bank of Melbourne channels to ensure accurate outage information.

Bank of Melbourne
 reports submitted through Ajust

I can’t set up my internet banking and can’t get through to speak to anyone who can help. Without access, I’m stuck without basic account services. - Robyn

I can’t retrieve my access security code to internet bank because I don’t have a card, and the automated system won’t help. Without being able to talk to a real person, I’m completely locked out of my account. - Laura

My online banking was blocked without warning over transactions I couldn’t even check because I had no account access. Weeks of phone calls, branch visits, and ID checks still left me locked out and unable to access my own money, putting huge strain on my health and finances. - Jason

I kept getting an error saying my transaction wasn’t authorised every time I tried to pay for something online. It made it impossible to manage bills or make purchases, and the delay in fixing it left me frustrated and worried about missing important payments. - Edward

Bank of Melbourne
Outage FAQs

How can I check if Bank of Melbourne is experiencing an outage right now?

You can confirm a Bank of Melbourne outage by checking their official status page or social media for live updates. These channels post real-time information on online banking, EFTPOS, and app availability. You can also use third-party outage trackers like Downdetector or community forums to verify if others are reporting issues. Always rely on official channels first to ensure the information is accurate and up to date.

What’s the fastest way to report a Bank of Melbourne outage?

The quickest way is to call their 24/7 customer support on 13 22 66 for personal banking or 1300 603 266 for business support. You can also send a secure message through online banking or the mobile app, which ensures your report goes directly to the right team. Providing clear outage details and getting a reference number speeds up follow-up and resolution

What are the most common reasons Bank of Melbourne experiences outages?

Most outages happen due to scheduled maintenance, technology updates, server issues, cybersecurity measures, or third-party service disruptions. Some are planned overnight, while others are unexpected, like software errors or network faults. Understanding the cause helps you know whether to wait it out or contact support for further assistance.

How long does it usually take Bank of Melbourne to fix an outage?

Minor outages are often fixed within minutes or a few hours, while major issues can take up to 6–8 hours. Scheduled maintenance generally finishes within 5-7 hours overnight. Multi-day or recurring disruptions are handled in shorter bursts, with longer-term fixes applied quickly to prevent repeat problems. Documenting significant delays can help if you seek compensation later.

Bank of Melbourne
service still down? Don’t just wait, act.

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