Experiencing Alinta Energy outages? You’re not alone.
Is There an Outage with Alinta Energy Right Now?
How to check Alinta Energy outage status
Follow these steps to confirm an outage and get updates:
- Check surroundings – See if neighbours or streetlights are also affected.
- Find your distributor – Name is listed on your Alinta bill.
- Visit outage map – Go to your distributor’s website (e.g., Ausgrid, Powercor, SA Power Networks, Western Power) and search by address.
- Call their hotline – Hear live outage info (e.g., Ausgrid: 13 13 88, Western Power: 13 13 51).
- Use Alinta’s Faults & Emergencies page – Quick directory of all distributors and numbers by state.
- Sign up for SMS updates – Many distributors send live restoration updates.
How to report a Alinta Energy outage
- Call your distributor’s faults line – Report electricity/gas outages or hazards (numbers by state on Alinta’s site).
- Use Alinta’s routing service – East Coast: 13 37 02, WA: 13 13 58 → Option 1 for Faults. You’ll be transferred to the right distributor.
- Report online – Many distributors have web forms or apps for outage logging.
- Gas leaks – Call your gas distributor’s emergency number immediately (e.g., Jemena Gas: 131 909, Australian Gas Networks: 1800 898 220).
- Stay safe – Keep at least 8–10m from fallen lines and report them as emergencies.
Recent Alinta Energy Outages & Causes
- Sep 2024 – VIC & TAS Storms – 180,000+ without power after hurricane-force winds toppled lines and towers.
- Feb 2024 – VIC Transmission Collapse – Six towers fell near Geelong, cutting power to 500,000+ homes; some waited a week.
- Jan 2024 – Cyclone Kirrily (QLD) – 64,000 customers lost power; most restored in 48 hours.
- Jun–Jul 2025 – NSW Floods – Flash flooding damaged substations; outages lasted 1–2 days.
Main causes: Severe weather, flooding, cyclones, infrastructure failures, and planned maintenance.
How long does it take for Alinta Energy to fix an outage?
- Minor/local outages: 2–4 hours in most cases.
- Moderate outages: 6–24 hours depending on complexity.
- Major outages: 1–3 days; rare events can take up to a week.
- Gas outages: Hours to over a day, depending on repairs needed.
Restoration is done by distributors. Alinta support keeps customers informed and routes you to the right contact.
Official Alinta Energy Outage Resources & Links
- Alinta Faults & Emergencies – List of all distributor contacts by state.
- Major electricity distributors:
- Ausgrid Outages (NSW) – 13 13 88
- Powercor/CitiPower (VIC) – 13 24 12
- SA Power Networks – 13 13 66
- Energex (QLD) – 13 62 62
- Western Power (WA) – 13 13 51
- Ausgrid Outages (NSW) – 13 13 88
- Gas distributors: Jemena Gas – 131 909, Australian Gas Networks – 1800 898 220, ATCO Gas WA – 13 13 52
- What to Do in a Power Failure – Safety tips.
Alinta Energy reports submitted through Ajust
My property lost power for four days and I had to throw out all the food in two freezers and a fridge. I contacted Alinta asking for a compensation claim form but I’ve had no response. Losing refrigeration for days cost me a lot and I need the form to claim for my losses. - Phillip
My power went out at 7:15pm and by 11:15am the next day it had been over 16 hours with no crew started on repairs. I endured an uncomfortable night without cooling or refrigeration and expected better communication and faster action from my supplier. The outage was distressing and disruptive. - John
My power was suddenly cut off at 7pm with no warning because of an overdue bill I didn’t know about. There was no prior notification and I was left without electricity unexpectedly, which caused immediate disruption to my evening and put me in a difficult position. I need clearer warnings and fairer handling before disconnection. - Jake
I moved into a property and had no idea who the gas supplier was; without contacting me Alinta instructed the distributor to turn off my gas and padlocked the meter. I was left without hot water for days and Alinta refused responsibility. Being left without essential services with no notice caused real distress and hardship. - Harry
Alinta Energy Outage FAQs
How can I check if there’s an Alinta Energy outage in my area?
You can check Alinta Energy outage status by visiting your electricity distributor’s outage map or website. Each distributor, like Ausgrid or Western Power, shows live updates by address. You can also call their outage hotline or use Alinta’s Faults & Emergencies page for quick access to contact numbers by state. Signing up for SMS alerts ensures you get restoration updates in real time.
Who should I contact to report an Alinta Energy power or gas outage?
Report outages directly to your local distributor, not Alinta Energy. Call the faults line listed on your bill or Alinta’s emergency page. You can also use Alinta’s routing service (East Coast: 13 37 02, WA: 13 13 58 → Option 1 for Faults). Many distributors also accept online outage reports. For gas leaks, always call the emergency number immediately.
How long does Alinta Energy usually take to restore power after an outage?
Most minor outages are fixed within 2–4 hours, while moderate ones can take up to 24 hours. Major outages or storm damage may take several days. Restoration times depend on the distributor and damage severity. Alinta Energy helps you stay informed and directs you to the right outage updates.
What are the main causes of recent Alinta Energy outages?
Recent Alinta Energy outages were mainly caused by severe weather, floods, and infrastructure failures. Events like the 2024 VIC transmission collapse and 2025 NSW floods left thousands without power. Distributors work to restore power safely after such large-scale disruptions. Checking outage maps and updates helps track progress during major events.
Alinta Energy service still down? Don’t just wait, act.
We help you file a formal complaint so your issue doesn’t get ignored.