Trying to cancel Spotify? Avoid the runaround.
Can you cancel your Spotify subscription? Check eligibility and conditions
- Cancel anytime – Spotify Premium has no lock-in contracts. You can cancel whenever you choose.
- Premium continues until billing date – cancellation stops auto-renewal but doesn’t cut off existing paid time.
- Free trials – cancel before the end of trial to avoid charges (trial access ends immediately if you cancel early).
- Third-party billing – Apple, Google, or telco subscribers must cancel via those providers.
- Gift cards & prepaid – No refunds. Premium runs until prepaid balance expires.
- No partial refunds – outside EU/UK’s 14-day cooling-off, unused time isn’t refunded.
How to cancel a Spotify subscription, service or order
Cancel via Spotify Website (Direct Billing):
- Go to spotify.com/account and log in.
- Under Your Plan, select Change Plan.
- Scroll to Spotify Free and click Cancel Premium.
- Confirm cancellation through the prompts.
- Check your email for cancellation confirmation.
If Subscribed via Apple/iTunes:
- On iPhone/iPad: Go to Settings > Apple ID > Subscriptions.
- Select Spotify and tap Cancel Subscription.
- Confirm end date.
If Subscribed via Google Play:
- Open Google Play Store > Menu > Subscriptions.
- Select Spotify > Cancel.
If Subscribed via Carrier or Partner:
- Log into your provider account or contact their customer support to cancel.
⚡ Tip: After cancellation, verify on your Spotify account page that your plan shows Free with an end date.
How long does a Spotify cancellation take?
- Cancel before renewal date to avoid next charge.
- Free trials – cancel before trial end or you’ll be billed. Cancelling early ends trial immediately.
- Apple/Google billing – cancel at least 24 hours before renewal.
- Annual/prepaid plans – runs until expiry. No early refund.
- 14-day cooling-off (EU/UK only) – eligible for refund if service unused.
- Downgrade timing – Premium continues until billing date, then account switches to Free.
Spotify cancellation fees and final charges – what to expect
- No cancellation fee – Spotify does not charge to cancel.
- No penalties – you simply won’t be billed again.
- No refund for unused time – you keep Premium until the end of your billing period.
- No port-out or account deletion fees – free to close or downgrade anytime.
- Third-party billing – check Apple/Google/telco refund rules.
Spotify cases submitted through Ajust
Consumer experiences with Spotify cancellations
Trial forgotten – Some customers were charged after the free trial ended. Most accepted no refund but cancelled for future.
Apple/Google billing confusion – Some users had to learn cancellation must happen via the stores they signed up with.
Billing glitches – Rare cases of accounts billed after suspension were resolved after escalation.
Spotify Cancellation FAQs
Can you cancel your Spotify subscription at any time?
Yes, you can cancel Spotify Premium anytime because there are no lock-in contracts. Cancelling simply stops your subscription from auto-renewing. You’ll keep full Premium access until the end of your current billing period, so nothing is cut off immediately. This applies whether you’re on an individual, family, or student plan. The key thing to remember is that cancelling prevents future charges, but it does not trigger a refund for unused time.
What happens to your account after you cancel Spotify Premium?
After cancelling Spotify Premium, your account stays Premium until your next billing date, then switches to Spotify Free. You won’t lose your playlists, saved music, or account history. The only changes happen after the paid period ends, when ads return and offline listening is removed. This makes it safe to cancel early if you know you won’t need Premium next month.
How do you cancel Spotify if you subscribed through Apple, Google, or a telco?
If you subscribed through Apple, Google Play, or a mobile provider, you must cancel directly with that provider. Spotify cannot cancel third-party subscriptions for you. Apple and Google users should cancel through their subscription settings, while telco customers need to log in to their carrier account or contact support. Cancelling inside the Spotify app will not work for third-party billing.
Can you get a refund when cancelling Spotify Premium or a free trial?
Spotify generally does not offer refunds for unused Premium time once you cancel. Your subscription simply runs until the end of the billing period. Free trials must be cancelled before the trial ends to avoid being charged, and cancelling early usually ends trial access immediately. In the EU and UK, a 14-day cooling-off period may apply if the service hasn’t been used.
Tried to cancel but Spotify made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.