Trying to cancel

Expedia

? Avoid the runaround.

• Hotels: Many allow free cancellation up to 24–48 hours before check-in for a full refund. Discounted or non-refundable rates cannot be cancelled for cash back.
  
  
• Flights: Some airlines allow a 24-hour risk-free cancellation if booked at least 7 days before departure. Refundable tickets follow airline rules; non-refundable fares usually offer airline credit, not cash.
  
  
• Packages: Each component (hotel, flight, car) follows its own rules. Cancelling the entire package or just one part depends on each provider’s terms.
  
  
• Car rentals: Free cancellation up to 24–48 hours before pick-up. Cancelling within 6 hours of pick-up is usually non-refundable.
  
  
• Activities/tickets: Often final sale. Some allow free cancellation if done 24–72 hours before the start.

👉 Always check whether your booking is marked “Free Cancellation” or “Non-Refundable” before purchase.

1. Log in: Go to My Trips in your Expedia account (or retrieve your booking with itinerary number + email).
   
   
2. Select booking: Choose the trip you want to cancel, expand to see components for package bookings.
   
   
3. Click Cancel: Use the “Cancel Booking” button. The system will display refund amounts or fees before confirmation.
   
   
4. Confirm: Proceed with cancellation. Expedia will update your booking status and email you confirmation.
   
   
5. Check refund/credit: Refunds or credits are shown during cancellation and detailed in your email.
   
   

📞 Tip: If you don’t see a cancel button, or your trip is within 24–48 hours, call Expedia AU support: 1800 782 108 (or +61 2 8066 2745 overseas) for assistance.

• Hotels: Cancel 24–48 hours before check-in for full refunds. After that, expect late-cancellation/no-show fees.
  
  
• Flights: Cancel within 24 hours of booking (and 7+ days before departure) for full refund if eligible. After that, standard fare rules apply.
  
  
• Packages: Follow the earliest component deadline to avoid penalties.
  
  
• Car rentals: Free until 24–48 hours pre-pick-up. No refunds if cancelled within 6 hours of pick-up.
  
  
• Activities: Deadlines vary; many are non-refundable after the cut-off.

💡 Always note the cut-off date/time (local time zone) in your booking confirmation.

• Expedia fees: Expedia generally doesn’t charge its own fee for standard cancellations.
  
  
• Provider fees: Hotels, airlines, or rental companies may charge late cancellation fees or keep payments for non-refundable bookings.
  
  
• Admin fees: In rare cases (e.g., flight cancellations), Expedia may add a small admin fee, always disclosed before you confirm.
  
  
• Non-refundable bookings: Cancelling means forfeiting the full amount paid.
  
  
• Partial cancellations: Fees may apply per room or per ticket.
  
  
• Currency/bank fees: If booked in foreign currency, exchange rate changes or bank transaction fees may slightly affect refund amounts.
  
  
• Extenuating circumstances: Expedia may waive fees in emergencies (e.g., COVID-19, natural disasters).