Booking.com
Cancellations

Booking.com
 cancellations – how to easily cancel your subscription or service

Edited by:
Ajust Content Team
Last updated
June 16, 2025
Our AI curates essential insights from across the web, while expert human writers craft content that's clear and easy to understand.

Can you cancel your
Booking.com
 subscription? Check eligibility and conditions

Hotels: Free cancellation depends on each property’s policy. Common terms include:

  • Free Cancellation: Cancel by the deadline (e.g. 48h before check-in) for no fee.

  • Non-Refundable: Cancel anytime = lose 100% of booking value.

  • Partially Refundable: Cancel late and pay a penalty (e.g. first night).

✈️ Flights: Depends on fare type and airline:

  • Non-Refundable: Most low-cost or standard fares.

  • Flexible Fares: Can often be cancelled or changed for a fee.

  • Airline Cancels: You’re entitled to a full refund, though processing may take weeks.

🚗 Car Rentals:

  • Free cancellation: 48+ hours before pickup.

  • Late cancellation (<48h): Pay the equivalent of 3 rental days.

  • No refund for 3-day rentals canceled within 48h.

🚖 Airport Taxis: Cancel 24+ hours before pickup for a full refund.

📌 Always check your confirmation email for your specific cancellation conditions. It will list any deadlines and penalties clearly.

How to cancel a
Booking.com
 subscription, service or order

🛏️ Hotel Bookings:

  • Log in → “My Bookings” → Select reservation → “Cancel Booking”.

  • Follow the prompts and confirm. You’ll get a cancellation confirmation email.

✈️ Flights:

  • Use the “Manage Booking” link from your confirmation.

  • If you can’t cancel online, call the flight partner listed in your booking (e.g. Gotogate).

  • Booking.com support can also help coordinate with the airline.

🚗 Car Rentals:

  • Log into “Car Rentals” section or app.

  • Select your rental → click “Cancel Reservation”.

  • Confirm and wait for refund email if applicable.

🚖 Airport Taxis:

  • Use the “My Booking” link in your taxi email.

  • Cancel online (if >24h before pickup) or contact support if less than 24h remains.

💡 Tip: Always cancel through Booking.com’s portal or links, not directly with the provider, to ensure proper documentation and refund tracking.

How long does a
Booking.com
 cancellation take?

Hotels:

  • Common cutoffs: 24–48h before check-in.

  • After the cutoff = penalty applies (often 1 night or full cost).

  • “No-show” = 100% charge, same as late cancel.

✈️ Flights:

  • No universal deadline; many fares are instantly non-refundable.

  • Some flights offer a 24-hour grace period (especially U.S. routes).

🚗 Car Rentals:

  • Cancel 48h+ out = full refund.

  • Cancel <48h = pay for 3 days (or full cost if rental was only 3 days).

🚖 Taxis:

  • Cancel 24h+ out = full refund.

  • <24h = typically 100% charge.

📝 Reminder: Cancellations are timestamped in destination local time.

Booking.com
 cancellation fees and final charges – what to expect

Hotels:

  • Non-refundable booking = 100% fee (you forfeit the full amount).

  • Late cancel = charged one night or more (per hotel policy).

✈️ Flights:

  • Standard fare = usually non-refundable.

  • Flexible fare = fee applies, balance refunded.

  • Airline cancels = full refund, but may take time.

🚗 Car Rentals:

  • Cancel <48h before pickup = lose 3 rental days’ worth.

  • Cancel earlier = free.

  • Non-refundable car deals = no refund at all.

🚖 Taxis:

  • Cancel <24h = charged in full.

  • Cancel earlier = free.

💱 Note: Booking.com doesn’t charge extra admin fees. Any charges are from the provider. Exchange rate shifts may slightly impact the final refund amount.

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Real customer experiences with
Booking.com
cancellations

“Cancelled online, refund in 24h”: One user booked a hotel with Free Cancellation, cancelled a week before arrival, and saw the refund hit their card within 1 day.

“Didn’t read the fine print”: Another user cancelled a non-refundable booking and was surprised the “fee” was 100% of the booking. They lost the full amount.

“Flight refund took weeks”: An Aussie traveller had a cancelled flight and waited over a month to get a partial refund due to a third-party booking partner.

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Booking.com
 Now?

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