Trying to cancel

Anytime Fitness

? Avoid the runaround.

Anytime Fitness memberships in Australia are typically 12 or 18-month contracts, rolling into a month-to-month arrangement after the initial term.

Cancel Anytime After Your Minimum Term

Once you’ve completed your commitment period (e.g. 12 months), you’re free to cancel with the required notice.

Cancel During Contract Under Special Circumstances

You may cancel early without penalty if you can prove:

• Medical incapacity (A doctor’s certificate confirming you can’t safely exercise.)
  
  
• Relocation >15 km from any Anytime Fitness club (Proof of new address required.)
  
  
• Long-term injury, disability or major life events. These are assessed case-by-case, but clubs are generally flexible when documentation is provided.
  
  

Standard Early Cancellation (Fee Applies)

If you cancel before your contract ends without qualifying for special circumstances, expect:

• An early termination fee
  
  
• Typically 50% of the remaining membership dues

Example: 4 months left × $60/month = $240 (+ Termination fee of $120)

Franchise Variations

Anytime Fitness clubs are franchised. Your contract may include slight variations in:

• Notice period
  
  
• Early cancellation fee
  
  
• Freeze policy
  
  
• Documentation requirements
  

But all clubs must comply with Australian Consumer Law.

Anytime Fitness cancellations must go through your home club (the location where you joined).

Here’s the exact process:

1. Check Your Contract Status

Confirm:

• Whether you’re still in your minimum term
  
  
• How many payments remain
  
  
• Applicable early cancellation fees
  

Ask your home club or check your membership agreement.

2. Prepare a Written Cancellation Notice (Required)

Your cancellation must be in writing (email or letter). Include:

• Full name
  
  
• Membership ID (if known)
  
  
• Your home club
  
  
• Your request to cancel
  
  
• Your desired end date
  
  
• Any supporting documents (if applicable)
  

3. Submit the Cancellation

You’ve got 3 options:

A. Email Your Home Club

Best option for a clear paper trail.

B. In Person During Staffed Hours

Hand in your letter and request a receipt.

C. Use the Official Online Cancellation Form

https://www.anytimefitness.com/en-au/submit-cancellation-request

This notifies your home club automatically.

4. Provide Required Documents

If cancelling under special circumstances such as medical incapacity or relocation, include:

• Doctor’s certificate
  
  
• Proof of new address
  
  
• Supporting documentation
  

5. Serve the Notice Period

A notice period of 14 or 30 days applies (state-dependent).

This usually means:

• One last direct debit
  
  
• Continued gym access until that date
  

6. Return Your Key Fob (If Required)

Some clubs charge for unreturned fobs. Return yours by the end date to avoid extra fees.

7. Get Written Confirmation

Always request an email confirming:

• Your final billing date
  
  
• Your access end date
  
  
• Any remaining fees
  
  
• Whether a refund applies
  

Follow up with Anytime Fitness if you don't receive confirmation within 5–7 days.

Notice Period Requirements

Depends on your state:

• 30 days: NSW, VIC, TAS, NT, ACT
  
  
• 14 days: QLD, SA
  

Your contract states the exact requirement.

Align With Your Billing Cycle

Your membership ends at the end of the notice period and the end of the billing period you’ve paid for.

Example: If your billing date is on the 15th and you give notice on the 10th, you will pay one more debit on the 15th, and your membership will end the following month on the 14th.

Deadline to Avoid Another Direct Debit

Work backwards from your next billing date:

• 30-day notice → submit at least 30 days before
  
  
• 14-day notice → submit at least 14 days before
  

Missing the cutoff = one more billing cycle charged.

Contract-End Cancellations

To avoid auto-renewal: Submit your cancellation 1 month before your contract end date.

Processing Time

Clubs usually confirm cancellations within 24–72 hours. Your notice period begins the day the club receives your written request.

No Fee After Contract Ends

Once you’ve reached your minimum term, cancellation is fee-free, aside from your final notice-period payment.

Early Termination Fee (Before Contract Ends)

If cancelling by choice before your term is finished, standard fee: 50% of remaining dues

This is common for Australian gyms.

Outstanding Balances Must Be Paid

Any unpaid fees (missed payments, late fees) must be cleared before cancellation is final.

Key Fob Charges

Lost or unreturned fobs may incur a fee (usually around $50, varies by club).

Admin Fees

Some contracts include small admin fees for early cancellation (usually waived for medical or relocation cancellations).

✔ Fee Waivers for Special Circumstances

You will not pay termination fees for:

• Medical incapacity (with doctor’s note)
  
  
• Relocation >15 km
  
  
• Military posting
  
  
• Other approved hardship cases