Trying to cancel Allianz? Avoid the runaround.
Can you cancel your Allianz subscription? Check eligibility and conditions
Allianz Australia allows customers to cancel their insurance policies at any time, covering car insurance, home insurance, travel insurance, and more. Important terms include:
- Cooling-Off Period:
- Car Insurance: 21 days
- Home, Landlord, Caravan, Trailer, Business or Travel Insurance: 14 days
- Life Insurance: 30 days
Cancel within these periods (without claims) for a full refund.
- Car Insurance: 21 days
- Beyond Cooling-Off: Cancel anytime with minimal notice. Allianz typically finalises cancellations 14 days after the request to prevent unintended insurance gaps.
- Refund Eligibility: Pro-rata refunds provided for unused premium periods. No refund on monthly billing (future payments simply stop). No refund if a total loss claim was paid.
- Who Can Cancel: Policyholders or authorised representatives only.
How to cancel a Allianz subscription, service or order
Follow these straightforward steps:
- Review Your Policy:
Check your policy number and Product Disclosure Statement (PDS) for cancellation terms. - Contact Allianz:
Call 13 1000 (business hours preferred). - Verify Identity & Request Cancellation:
Provide personal details and policy number. A simple cancellation reason is optional. - Confirm Effective Date:
Standard cancellation takes effect 14 days from your request, but immediate or specific dates can be arranged. - Refund Details:
Confirm your refund amount and payment method (card or bank transfer). - Receive Confirmation:
Allianz sends an email confirming the cancellation details. Follow up if confirmation is delayed. - Alternate Methods:
Request cancellation via Allianz’s online contact form if calling isn’t convenient. Expect verification requests by email.
How long does a Allianz cancellation take?
Key timelines to remember:
- Cooling-Off Deadlines:
- Car Insurance: 21 days
- General Insurance: 14 days
- Life Insurance: 30 days
- Car Insurance: 21 days
- Monthly Policies:
Cancel just before the next billing cycle to minimise charges. - Annual Policies:
Cancel anytime for a pro-rata refund. If near renewal, it’s simpler not to renew. - Standard 14-Day Notice Period:
Cancellation typically effective 14 days post-request. Immediate cancellation can sometimes be negotiated.
Actionable Tips:
- Cancel before renewal or next billing date to avoid unnecessary charges.
- Utilise cooling-off for full refunds shortly after purchase.
Allianz cancellation fees and final charges – what to expect
Allianz charges no cancellation fee.
- No Admin Fees:
Allianz does not charge any administrative fees for cancellations. - Pro-Rata Premium Deduction:
Premium refunds are calculated pro-rata based on coverage used. - Government Charges:
Unrecoverable government taxes (e.g., stamp duty) may be deducted from refunds. - Broker Commissions:
Broker commissions handled separately; no direct impact on customer refunds. - No Hidden Penalties:
Only charges relate to premiums for coverage already used.
Check your PDS for transparency: Allianz explicitly states, “No cancellation fee applies.”
Allianz cases submitted through Ajust
Allianz rejected my car insurance claim even though the damage happened during a storm and I followed every step they asked. Now I’m left without a vehicle or support, and I’ve been calling non-stop with no real help. They’re just not taking responsibility. - Michelle
I paid nearly $12,000 in repairs based on Allianz’s own expert advice, only for them to deny my follow-up claim two years later. They said the repairs didn’t meet code-but that requirement was never mentioned back then. I did everything right and still got left with the bill. -
Consumer experiences with Allianz cancellations
Positive Experiences: “Quick refund", "no fees", "straightforward.” Customers praised Allianz’s no-hassle cancellation and prompt refunds, particularly within cooling-off periods.
Service Quality Issues:
Some users experienced delays, transfers, or customer service frustrations during cancellations, although cancellations were ultimately completed without dispute.
Allianz Cancellation FAQs
Can I cancel my Allianz insurance policy at any time?
Yes, Allianz lets you cancel most insurance policies at any time with minimal notice. Car, home, travel, and other cover types can be cancelled even after the cooling-off period. You’re entitled to a pro-rata refund on unused premiums, unless a total loss claim has been paid. This flexibility helps you avoid paying for cover you no longer need-just make sure you’re the policyholder or authorised representative.
How do I cancel my Allianz policy quickly without long calls or hassle?
Call 13 1000 or use the Allianz online contact form to request cancellation. You’ll need to confirm your identity and policy number. For faster results, request a specific cancellation date or ask for immediate cancellation. Allianz sends an email confirmation once processed, but if you're short on time, follow up to avoid delays.
Will I get a refund if I cancel my Allianz policy?
You’ll get a pro-rata refund for any unused premium—unless you’re paying monthly or have claimed a total loss. Monthly customers don’t get money back, but future payments stop. Refunds exclude unrecoverable charges like stamp duty. Check your Product Disclosure Statement (PDS) to understand exactly what’s included before cancelling.
What’s the best time to cancel Allianz insurance to avoid extra charges?
Cancel before your next billing or renewal date to avoid unnecessary payments. If you’re still within the cooling-off period (14-30 days, depending on policy type) and haven’t made a claim, you’ll get a full refund. Beyond that, timing your cancellation right can reduce costs, especially for monthly or annual policies.
Tried to cancel but Allianz made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.