Think

Specsavers

should've price matched? Let's find out.

Specsavers doesn’t advertise a formal price match guarantee on its website, but they may match a lower price on identical products from local, authorised Australian retailers. There’s no universal policy - decisions are made at store level, and matches are discretionary. Generally, the competitor’s product must be exactly the same (model, brand, lens type, etc.), currently in stock, and sold by a local optical store such as OPSM, Bailey Nelson, or Bupa Optical.

Online-only retailers and international offers are typically excluded, as Specsavers prioritises matching local, brick-and-mortar pricing. Because stores are independently owned, flexibility varies — some managers may match to keep your business, others may not. While you won’t find an official “best price guarantee,” it’s worth asking if you have solid proof.

There’s no online form or automated tool — you’ll need to approach the store directly. Here's how to do it confidently:

1. Gather Evidence: Take a screenshot, printed ad, or quote from a recognised Australian retailer showing the lower price. Ensure it includes the product name/model, pricing, and date.
   
   
2. Match Specs: Double-check that the product is identical — same frame, lenses, extras, and brand.
   
   
3. Visit or Call: The best bet is visiting your local Specsavers with the proof. Alternatively, call or use their Customer Care line for general guidance.
   
   
4. Be Polite but Persistent: Some staff may initially say they don’t match. Politely ask if the store manager can review it.
   
   
5. Ask About Alternatives: If they decline, ask about any current Specsavers deals that might bring the price closer — like their 2-for-$149 offer or no-gap health fund bundles.
   

Because there’s no official policy, exclusions aren’t listed — but here’s what usually won’t be accepted:

• ❌ Online-only pricing (e.g., eBay, discount eyewear sites)
  
  
• ❌ Overseas retailers
  
  
• ❌ Clearance or “last unit” pricing
  
  
• ❌ Bundles or multi-pair offers
  
  
• ❌ Coupons, loyalty discounts, or promo codes
  
  
• ❌ Non-identical specs (e.g., different lenses, coating, or outdated model)
  
  
• ❌ Retroactive matches (must be requested before or at purchase)
  
  

Specsavers tends to stick to its own promotions — so if you’re trying to match a one-off special elsewhere, they may instead offer added value (like an upgraded lens or better bundle).