Does

Shaver Shop

price match?

Shaver Shop does not have a formal public price match policy. Shaver Shop has advised that its store teams have discretion to help each customer based on the circumstances, which may include matching or beating a competitor’s price.

If you find the same product cheaper at another Australian retailer, the best next step is to contact Shaver Shop before purchasing or ask a team member in-store. Have the competitor’s price, product details, and proof of the current offer ready so the team can review it.

A pricing request may be easier to review when:

• The product is identical — same brand, model, colour, SKU, and packaging
• The competing item is new, not refurbished, and in stock
• Both Shaver Shop and the competitor have the product available for sale
• The competitor is an Australian retailer or authorised seller
• The competitor’s offer is a current advertised price
• The lower price can be verified with a screenshot, URL, catalogue, quote, receipt, or photo

Customers commonly ask Shaver Shop to review:

• In-store competitor prices
• Online competitor prices
• Official Australian brand website prices

Pricing requests are handled case by case. Shaver Shop may consider factors such as the product, competitor, seller status, warranty coverage, stock availability, delivery costs, and whether the lower price can be verified.

Because Shaver Shop does not have a fixed public price match policy, customers should contact Shaver Shop directly before buying if they want to ask whether a lower competitor price can be matched or beaten.

Because Shaver Shop handles pricing requests at its discretion, there may not be a fixed checklist or guaranteed price match process. To ask about a possible price match, contact Shaver Shop directly before you buy or speak to a team member in-store.

1. Find a Lower Price

Identify a cheaper price for the identical product at a:

• Major retail chain
• Pharmacy or personal care retailer
• Electronics store
• Authorised Australian brand website
• Specialty grooming retailer

Make sure the lower price is:

• Current
• Clearly advertised
• From an Australian-based retailer or seller
• Showing the product as in stock
• For the same product, including brand, model, colour, SKU, and packaging

2. Gather Proof of the Lower Price

Useful proof may include:

• Screenshots or photos of the competitor’s product page
• A direct URL to the competitor’s listing
• Catalogues, printed ads, or flyers
• A receipt or quote from a competitor
• A photo of an in-store price ticket or advertised offer

The proof should clearly show:

• Competitor’s name
• Identical product model
• Price
• That the offer is current
• That the item is in stock
• Any conditions attached to the offer

3. Ask Shaver Shop to Review the Price

In Store

• Visit a Shaver Shop location before purchasing
• Show your proof to a team member
• Ask whether the team can review the competitor’s price
• The team may verify the offer, sometimes with a manager
• Shaver Shop may decide whether matching or beating the price is appropriate in the circumstances

Online or Over the Phone

If shopping online:

• Email: support@shavershop.com.au
• Call: 1300 SHAVER (742 837)
• Contact page: https://www.shavershop.com.au/contactus

Provide:

• Your product details
• The competitor’s price
• The competitor’s name
• A screenshot, photo, catalogue, quote, or link
• Evidence that the item is currently available

Shaver Shop may ask for more information before deciding whether it can help. If the team agrees to assist, they may explain the available option for completing your purchase.

4. Complete Your Purchase

If Shaver Shop agrees to match or beat the competitor price, you can complete your purchase directly with Shaver Shop.

This may allow you to receive the product from Shaver Shop while keeping any applicable Shaver Shop service, support, and warranty benefits attached to the purchase.

Because Shaver Shop does not have a formal public price match policy, there may not be fixed exclusions or limitations that apply in every case.

Pricing requests may depend on the product, competitor, current offer, stock availability, warranty coverage, delivery conditions, and the circumstances of the request.

Customers should contact Shaver Shop directly before purchasing if the lower price involves:

• International websites
• Overseas retailers
• Marketplace resellers or third-party sellers
• Private sellers
• eBay, Gumtree, or Amazon third-party sellers
• Grey imports
• Unauthorised retailers
• Out-of-stock competitor products
• Refurbished, used, reboxed, or damaged products
• Clearance, liquidation, or closing-down sales
• Limited-time promotions
• Membership-only pricing
• Loyalty club pricing
• Promo-code-only discounts
• Bundles or gift-with-purchase deals
• Auction listings
• Obvious pricing errors
• Offers that cannot be verified

Shaver Shop may also consider whether the compared product has the same warranty, packaging, availability, delivery timeframe, and seller support.

If the lower price is unclear, expired, unavailable, or attached to special conditions, Shaver Shop may not be able to match or beat it.