

Think Shaver Shop should've price matched? Let's find out.
Shaver Shop price match eligibility criteria - what qualifies for a match?
Shaver Shop offers a straightforward and customer-friendly price match promise: if you find the same product cheaper at an authorised Australian retailer, Shaver Shop will match that price at the time of purchase.
✔ Eligible for a Price Match
You qualify for a price match when:
- The product is identical — same brand, model, colour, SKU, and packaging
- The competing item is new, not refurbished, and in stock
- Both Shaver Shop and the competitor have the product available for immediate sale
- The competitor is an authorised Australian retailer (online or in-store)
- The competitor’s offer is a current advertised price
Shaver Shop matches:
- In-store competitor prices
- Online competitor prices
- Official brand website prices (Australia only)
If you’re buying in-store or online, Shaver Shop will honour the cheaper price on the spot, making it easy to secure the best deal possible.
✔ When Price Match Is Given
- Before or at the time of purchase
- Not retroactively after you’ve already bought the item
- Applies to both in-store and online purchases
If all criteria are met, Shaver Shop will adjust the price so you pay the lowest available price in Australia.
How to request a price match at Shaver Shop
Price matching with Shaver Shop is designed to be simple and stress-free. Here’s exactly how to do it:
1. Find a Lower Price
Identify a cheaper price for the identical product at a:
- Major retail chain
- Pharmacy or personal care retailer
- Electronics store
- Authorized brand website (AU)
- Specialty grooming retailer
Make sure the lower price is:
- Current
- Clearly advertised
- From an Australian-based retailer
- Showing the product as in stock
2. Gather Proof of the Lower Price
Shaver Shop accepts:
- Screenshots or photos of the competitor’s product page
- A direct URL to the competitor’s listing
- Catalogues, printed ads, or flyers
- A receipt or quote from a competitor
The proof must clearly show:
- Competitor’s name
- Identical product model
- Price
- That it’s a current offer
3. Request a Price Match
In Store
- Visit any Shaver Shop location
- Show your proof to a team member
- They will verify it (sometimes involving a manager)
- Once approved, the product price is matched instantly at checkout
Customers frequently report the process is friendly and quick. Staff are familiar with price matching and happy to help.
Online or Over the Phone
If shopping online:
- 📧 Email: support@shavershop.com.au
- ☎️ Call: 1300 SHAVER (742 837)
- Contact page: https://www.shavershop.com.au/contactus
Provide:
- Your product details
- The competitor’s price
- Screenshot or link
Support may:
- Adjust the product price directly
- Give you a custom checkout link
- Provide a discount code at the matched price
Shaver Shop is known for responding promptly to online price match requests when evidence is supplied.
4. Complete Your Purchase
Once the price match is approved:
- Pay the lower competitor price
- Receive the same warranty and benefits from Shaver Shop
- Enjoy your new product knowing you got the best deal around
Shaver Shop accepted competitors & required proof
Shaver Shop accepts price matches from authorised Australian retailers, including:
✔ Accepted Competitors
- Myer
- David Jones
- Chemist Warehouse
- Harvey Norman
- JB Hi-Fi
- Priceline
- Big W
- The Good Guys
- Bing Lee
- Amazon Australia (sold and shipped by Amazon AU)
- Official brand websites (e.g., Philips, Braun, GHD – AU only)
- Other specialty grooming retailers
The competitor must be:
- Australian-based
- Selling new, identical stock
- An authorised reseller for the product
✔ Required Proof
Shaver Shop accepts any clear evidence showing:
- The product
- The price
- The retailer
- That the offer is current
Accepted proof:
- Screenshots
- Photos
- Website URLs
- Printed catalogs
- Recent competitor receipts
Extra tip: If emailing, attach the screenshot AND include the URL for faster verification.
Exclusions & limitations - when price matches are not allowed at Shaver Shop
To keep price matching fair, certain offers are excluded.
❌ Exclusions
Shaver Shop will not match:
- Prices from international websites (e.g., US, UK, EU)
- Marketplace resellers or private sellers (eBay, Gumtree, Amazon third-party)
- Grey imports or unauthorized retailers
- Out-of-stock competitor products
- Refurbished, used, or reboxed items
- Clearance, liquidation, or going-out-of-business sales
- Obvious pricing errors
❌ Other Limitations
- Shaver Shop does not offer retroactive price protection after purchase
- They do not match:
- Membership-only pricing
- Loyalty club pricing
- Promo-code-exclusive discounts
- Bundles or gift-with-purchase deals
- Auction listings
- Membership-only pricing
Price matching applies strictly to identical, new, in-stock, retail products from Australian authorized sellers.
Shaver Shop requests sent through Ajust
Recent Shaver Shop price match experiences
Saved $25 on GHD Straighteners (In-Store Success)
A customer found GHD straighteners $25 cheaper on the official GHD Australia website. They visited Shaver Shop, showed the webpage, and the manager approved the match within minutes. The shopper praised the fast, friendly service
Email Match Approved Overnight
Another customer emailed product details and a screenshot to support@shavershop.com.au in the evening. By morning, Shaver Shop replied with a custom checkout link at the matched price.
Price Match Denied – Grey Market Seller
A shopper submitted a price from a non-authorised online seller. Shaver Shop declined the match because the retailer wasn’t Australian-authorised.
Shaver Shop Price Match FAQs
Official Shaver Shop Price Match Policies & Support Links
- Shaver Shop Contact Page
https://www.shavershop.com.au/contactus - Customer Support Email
support@shavershop.com.au - Customer Support Phone
1300 SHAVER (742 837) - Returns & Refunds (for post-purchase issues)
https://www.shavershop.com.au/returns/ - Terms & Conditions
https://www.shavershop.com.au/terms-and-conditions/ - Customer Reviews & Q&A (Price Match Info Often Provided)
https://www.productreview.com.au/listings/shaver-shop
You paid more than you should have. Don’t let that slide.
Take 2 minutes to check your rights, we’ll help you act if you're eligible.