Think

PlayStation

should've price matched? Let's find out.

Sony Australia offers price matching for PlayStation consoles and accessories sold via their official Sony Online Store, subject to specific criteria:

• Identical Products Only:
  The competitor’s item must exactly match the model, edition, bundle, and even colour available on Sony’s store.
  
  
• Australian Retailers:
  Price matches apply only to genuine Australian stock from reputable local retailers, including major stores and trusted marketplace sellers (no parallel or grey imports).
  
  
• Current and Verifiable Prices:
  The lower price must be actively advertised, valid today, and verifiable via live website link or current catalogue - no expired deals or errors.
  
  
• In-Stock Requirement:
  Both Sony and the competitor must have the product in stock or available for immediate purchase/pre-order.
  
  
• Selected Eligible Products:
  Price matching is available only on selected products indicated on Sony’s website with a “Request a Price Match” button.
  
  
• No Combined Offers:
  Sony does not combine matched prices with other promotional codes, cashback, or discounts.
  

If these conditions align, Sony typically approves your price match, ensuring you get the best deal on your PlayStation purchase.

Getting your price matched at PlayStation Australia is easy, just follow these clear steps:

Step 1: Verify Product Eligibility

• Check the PlayStation product page on store.sony.com.au. Look for the "Request a Price Match" button to confirm eligibility.
  
  

Step 2: Collect Competitor Price Details

• Find the lower price at an Australian retailer, ensuring it’s the identical product Sony sells. Record details: retailer’s name, product link, and advertised price.
  
  

Step 3: Submit a Price Match Request

• Online: Click the "Request a Price Match" button on Sony’s product page, complete the form with required details, and submit.
  
  
• Customer Support: If online submission isn’t available or you prefer direct help, contact Sony via Live Chat or phone (1300 13 7669).
  
  

Step 4: Provide Proof of Lower Price

• Submit a valid link or screenshot clearly showing the competitor’s current price, retailer details, product model, and date of offer.
  
  

Step 5: Await Verification and Approval

• Sony’s dedicated price match team verifies your request. Approval may be immediate or within a few hours (up to one business day).
  
  

Step 6: Complete Your Purchase

• Upon approval, Sony adjusts your cart price online or matches the price in-store. Complete your checkout promptly, as price matches typically have a limited validity period (usually 24 hours).
  
  

Follow these steps carefully, and you’ll secure the best available price for your PlayStation product.

Sony’s PlayStation price matching policy includes specific exclusions to consider:

• Ineligible Products: Items without the "Request a Price Match" button on Sony’s website.
  
  
• Grey Imports: Overseas or parallel imported stock not sourced from official Australian channels.
  
  
• Liquidation/Clearance Sales: Prices from store closures, stock clearances, or discontinued items.
  
  
• Bundle Offers: Competitor bundles or packages - Sony matches single items only, not combined offers.
  
  
• Membership & Special Discounts: Prices accessible only via membership (e.g., Costco), corporate discounts, or special promo codes.
  
  
• Pricing Errors: Misprinted or mistakenly advertised prices.
  
  
• Financing Offers: Deals requiring special payment methods or finance options.
  
  
• Combining Discounts: You cannot use other Sony promo codes, discounts, or cashback offers alongside a matched price.
  
  

Sony retains full discretion to approve or deny price matches based on these conditions.