

Experiencing PayPal outages? You’re not alone.
Ajust helps you check
PayPal
's status, understand what's going wrong, and take action if it’s affecting you.
80% Success
30X Faster
2X Better Results
Is There an Outage with PayPal Right Now?
How to check PayPal outage status
To confirm PayPal’s current status:
- Check PayPal’s Status Dashboard
Visit paypal-status.com. If all services show "Operational," no official outage is reported. - Look for Twitter Updates
Follow @PayPal and @AskPayPal. These accounts often post about widespread issues or maintenance notices. - Use Downdetector
Visit Downdetector – PayPal to see if others are reporting login or payment problems. - Test Key Services
Try logging in or making a small $1 payment. If everything works, PayPal’s services are likely running normally. - Search Forums or News
Look for breaking news or Reddit threads (e.g., r/Paypal) discussing possible issues. If there’s a real problem, someone’s likely already flagged it.
How to report a PayPal outage
Here’s how to report a problem if you suspect an outage:
- Call Customer Support
Phone PayPal Australia on 1800 054 378 or 02 8223 9500. Available during business hours. - Message Center (Online)
If you’re logged in, go to Help > Contact Us > Message Center to send a secure message. - Twitter Support
Tweet or DM @AskPayPal with your issue (without sharing sensitive info). They usually reply quickly. - Resolution Centre
For payment-specific issues (e.g., stuck transactions), log in at paypal.com/disputes to open a case. - Email (for formal complaints)
Email paypalau@paypal.com if you’ve had an outage-related loss or want a paper trail.
Always be clear: include the time, error codes, and any troubleshooting you’ve tried. This speeds up support and helps PayPal investigate more effectively.
Recent PayPal Outages & Causes
Key incidents in the last year include:
- Nov 21, 2024 – Global Black Friday Outage:
A critical outage during peak shopping hours. Login, checkout, and even crypto features were disrupted for about two hours globally. Caused by an internal “system issue” due to high traffic load. - June 2, 2025 – Login & Payments Issue:
Users couldn’t log in or send payments for ~51 minutes. Likely caused by a software update glitch. - April 8, 2025 – Evening Intermittent Outage:
Payments failed for 1.5–2 hours. Possibly due to infrastructure or network routing faults. - Dec 24, 2024 – Short Holiday Disruption:
A minor 33-minute issue on Christmas Eve morning. Possibly holiday traffic-related.
Common Causes Include:
- Internal software/database faults
- Unexpected spikes in traffic
- Third-party infrastructure hiccups
- Maintenance updates with unexpected side effects
How long does it take for PayPal to fix an outage?
Most PayPal outages are resolved fast:
- Minor Disruptions:
Login or checkout issues often clear within 30 to 60 minutes. E.g., the June 2 issue was fixed in 51 minutes. - Major Global Incidents:
Even during Black Friday 2024, services were restored within 2 hours. This is considered rapid given the scale. - Planned Maintenance:
Usually completed as scheduled. If anything runs long, PayPal updates the status page accordingly.
What to Expect:
If PayPal’s down, it’s usually back up before you know it. Watch Twitter/X and the status page for confirmation of restoration.
Official PayPal Outage Resources & Links
- PayPal System Status
Real-time system health checks and incident reports. - Help Center
Search issues, access the Message Center, and troubleshoot. - Support Phone Numbers:
- 1800 054 378 (AU)
- 02 8223 9500 (alternate)
- +61 2 8223 9500 (from overseas)
- 1800 054 378 (AU)
- Message Center
Send secure messages when logged in. - Resolution Centre
Handle specific transaction problems or report issues. - Downdetector – PayPal
See if others are experiencing problems. - Social Media:
- Status History
View past incidents and maintenance events.
Real PayPal reports submitted through Ajust
PayPal Outage FAQs
PayPal service still down? Don’t just wait, act.
We help you file a formal complaint so your issue doesn’t get ignored.