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Lebara
outages? You’re not alone.

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Lebara
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Edited by:
Ajust Content Team
Last updated:
November 10, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
Lebara
 Right Now?

How to check
Lebara
 outage status

If you suspect a Lebara service disruption, here’s how to quickly verify current network status:

Step 1: Lebara’s Network Status Checker

  • Visit the official Lebara Network Status Checker page and enter your suburb or postcode. It instantly shows any outages or planned maintenance in your area.

Step 2: Check Vodafone Network Status

Step 3: Third-Party Outage Reports

Step 4: Lebara Social Media Updates

Use these methods for accurate and immediate confirmation of Lebara’s network status.

How to report a
Lebara
outage

Experiencing connectivity issues with Lebara? Here’s how to report an outage:

Option 1: Call Lebara Support

  • From a Lebara mobile: Dial 126 122 (Free call)

  • From any other phone: Call 1300 126 122

  • Available Mon-Fri 8AM–8PM, Weekends & Public Holidays 9AM–6PM (AEST).

Option 2: Live Chat Support

Option 3: Email or Online Form

  • Send an email describing your outage issue to care@lebara.com.au, or use the online form on the Contact Us page.

When reporting, provide your location, mobile number, issue details, and when it started. Lebara support will help you promptly and escalate genuine outages.

Recent
Lebara
Outages & Causes

Recent notable Lebara network issues include:

  • Late 2024 (Nationwide Data Outage)
    • Duration: ~3 hours

    • Impact: Lebara customers experienced nationwide mobile data service disruption.

    • Cause: Configuration error in Vodafone’s core network.

    • Resolution: Vodafone rectified the issue quickly; data services fully restored same day.

  • January 16, 2024 (Voice Calls Outage)
    • Duration: Several hours

    • Impact: Intermittent inability to make or receive calls in some Australian regions.

    • Cause: Technical fault within Vodafone’s voice infrastructure.

    • Resolution: Voice services fully restored later that day.

Common Causes: Typical Lebara outages result from technical glitches, planned network maintenance, infrastructure damage (storms/power cuts), or occasional network congestion.

How long does it take for
Lebara
 to fix an outage?

Lebara aims for swift resolution of service outages. Here’s what to expect based on previous events:

  • Minor or Local Issues: Typically resolved within 2–4 hours. Small-scale tower issues or brief technical glitches usually see quick fixes.

  • Major Network Issues: Usually restored within a few hours to a maximum of about 12 hours, depending on severity.

  • Planned Maintenance: Scheduled outages usually last only 1–3 hours during low-usage periods, communicated in advance by Lebara.

Lebara and Vodafone’s technical teams prioritise rapid response to network disruptions, meaning service typically returns quickly.

Official
Lebara
 Outage Resources & Links

Lebara
 reports submitted through Ajust

I activated my Lebara SIM but couldn’t make or receive calls for days. I rely on my phone for work, and it’s been impossible to reach anyone. I’ve emailed and called support with no real fix so far. I just want my service to actually work. - Aang

My phone’s been useless for weeks — no calls in or out even though my data works fine. I’ve tried everything and can’t get through to Lebara support. It’s beyond frustrating to pay for a service I can’t use. - Abhash

I paid for a full-year plan but never got mobile data. Waited nearly an hour on the phone, no answer. Tried emailing, nothing. It’s exhausting when basic service and support both fail. - Mohamad

My business phone hasn’t been working for days — can’t make or receive calls. I was told it’s a network issue from the 3G to 4G switch. Still no fix, and it’s costing me customers. - Chris

Lebara
Outage FAQs

How can I check if Lebara’s mobile network is down?

You can check Lebara’s outage status using the official Network Status Checker by entering your postcode or suburb for live updates. Since Lebara uses Vodafone’s network, you should also verify Vodafone’s status page. For a broader view, check Downdetector’s outage reports and Lebara’s social media for confirmed updates. This ensures you know whether it’s a local or national issue before troubleshooting further.

What’s the fastest way to report a Lebara network outage?

The quickest way is to call Lebara Support at 126 122 (from Lebara) or 1300 126 122 (from other phones). You can also use Lebara’s 24/7 Live Chat or email care@lebara.com.au. When reporting, include your location, number, and issue details for faster help. These options ensure your report is logged promptly and escalated if needed.

How long does it usually take Lebara to fix an outage?

Minor outages are often fixed within 2–4 hours, while major issues may take up to 12 hours depending on the cause. Planned maintenance typically lasts only 1–3 hours during off-peak times. Lebara and Vodafone’s technical teams prioritise quick resolutions, so most disruptions are short-lived and well-communicated through official channels.

What are the common causes of Lebara outages in Australia?

Most Lebara outages stem from Vodafone network issues, planned maintenance, technical faults, or weather-related infrastructure damage. Network congestion during peak times can also cause temporary disruptions. Staying updated through Lebara’s outage checker or social media helps you distinguish between short-term glitches and wider network faults quickly.

Lebara
service still down? Don’t just wait, act.

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