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Edited by:
Ajust Content Team
Last updated:
November 10, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
Engie
 Right Now?

    How to check
    Engie
     outage status

    1. ENGIE Outage Information Page: ENGIE – Power Outages, Faults & Emergencies lists every state’s distributor and 24/7 outage hotlines.

    2. Distributor Outage Maps:
    3. ENGIE MyAccount/App: May display alerts during major events.

    4. Social Media: ENGIE AU Facebook & ENGIE AU on X for outage news.

    ‍

    How to report a
    Engie
    outage

    • Call Your Distributor First: They own and repair the network. Find the correct number via ENGIE’s Outages Page.

    • For Retail Support: Call ENGIE Customer Service on 1800 009 141 (Contact ENGIE) – Mon–Fri 8am–7pm, Sat 9am–6pm AEST.

    • In an Emergency: For fallen powerlines or strong gas smells, call 000 immediately.

    ‍

    Recent
    Engie
    Outages & Causes

    • Feb 13, 2024 – VIC/NSW Storms: Over 530,000 in VIC lost power due to severe winds & lightning.

    • March 2024 – SA Yorke Peninsula: Transmission fault caused regional blackout.

    • Common Causes: Extreme weather, infrastructure faults (e.g., transformer failures), and planned maintenance.

    ‍

    How long does it take for
    Engie
     to fix an outage?

    • Minor outages: 2–4 hours for local faults.

    • Major storms: 1–3 days depending on damage severity.

    • Gas supply issues: Often resolved same day once repairs are safe.

    • Retail system issues: Resolved within hours by ENGIE’s IT teams.

    • Restoration updates: Posted on distributor outage maps & ENGIE AU Facebook.

    Official
    Engie
     Outage Resources & Links

    Engie
     reports submitted through Ajust

    I moved into my new home only to be without power for eight days. It made the place unlivable, and I couldn’t stay there until it was fixed. I’ve asked ENGIE for compensation because no one should have to go that long without electricity, especially after moving in. - Andy

    Engie
    Outage FAQs

    How can I check if there’s an Engie power or gas outage in my area?

    You can check for current Engie outages using the official ENGIE Power Outages, Faults & Emergencies page. It lists state distributors and 24/7 hotline numbers. For real-time updates, use your local distributor’s outage map—such as Ausgrid, Energex, SA Power Networks, or Powercor—or check Engie’s MyAccount app and social media channels for major alerts.

    Who should I contact first if I lose power or gas with Engie?

    Always contact your local distributor first—they own and repair the infrastructure. Their number is on ENGIE’s outage page. For billing or retail support, call Engie Customer Service at 1800 009 141 during operating hours. In an emergency, such as fallen powerlines or a strong gas smell, call 000 immediately for safety.

    How long do Engie outages usually last?

    Minor outages are often fixed within 2–4 hours, while major storm damage can take one to three days. Gas supply issues are usually resolved the same day once safe. Restoration progress is updated on distributor outage maps and Engie AU’s Facebook page, so checking these regularly can help you stay informed.

    What are the most common causes of Engie outages?

    Engie outages are typically caused by extreme weather, infrastructure faults, or planned maintenance. Major events—like the February 2024 VIC/NSW storms or the March 2024 SA blackout—show how wind, lightning, or transmission faults can impact large regions. Checking official outage pages helps confirm if your issue is local or part of a wider network problem.

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    service still down? Don’t just wait, act.

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