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Bank Australia
outages? You’re not alone.

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Bank Australia
's status, understand what's going wrong, and take action if it’s affecting you.

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Edited by:
Ajust Content Team
Last updated:
November 10, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
Bank Australia
 Right Now?

How to check
Bank Australia
 outage status

Not sure if services are down? Here’s how to confirm:

  1. Check the System Status page: Visit Bank Australia’s Planned Maintenance & Status page for real-time service updates.

  2. Check Alerts: Visit the Service Alerts page for outage and security notices.

  3. Follow social media: See updates via Bank Australia’s Twitter/X account.

  4. Use outage trackers: Check Downdetector for user-reported issues (useful but unofficial).

How to report a
Bank Australia
outage

If you’re experiencing issues not yet reported:

  • Call Customer Service: Dial 132 888 (Mon–Fri 8am–8pm, Sat 9am–2pm AEST).

  • In-app/online message: Use the secure “Message us” feature in the app or internet banking.

  • Social media: DM or mention @bankaust on Twitter/X or use Facebook Messenger (avoid posting sensitive info publicly).

  • Provide details: Note time, error messages, and which service isn’t working (e.g., login, transfers, card payments).

Your report helps the bank confirm and fix issues faster.

Recent
Bank Australia
Outages & Causes

  • Feb 15, 2024 – Major network outage: Third-party provider (Data Action) failure caused mobile and online banking downtime across multiple banks. Fixed same day.

  • Oct 18–19, 2024 – Digital banking outage: Mobile app and internet banking went offline. Resolved within a few hours after Bank Australia worked with IT partners.

  • Aug 12, 2024 – International payments issue: Transfers overseas temporarily disrupted. Resolved the same day.

  • Sept 2, 2024 – Branch outage (Moe, VIC): Local power loss forced temporary branch closure. Services resumed once electricity restored.

Common causes: third-party provider failures, software glitches, and external infrastructure (e.g. power).

How long does it take for
Bank Australia
 to fix an outage?

  • Minor outages: Typically fixed within 1–3 hours (e.g., app or Osko hiccups).

  • Major outages: Usually resolved within the same day (several hours), even when linked to external providers.

  • Refunds & service credits: For disruptions, Bank Australia posts time-stamped updates until services are restored.

Official
Bank Australia
 Outage Resources & Links

Bank Australia
 reports submitted through Ajust

My Bank Australia debit card suddenly stopped working for online payments, which left me stuck trying to make essential purchases. I’d never had this issue before, so it felt like something had gone wrong on their end. It’s stressful when your card just stops working and you can’t fix it yourself. - Dana

Bank Australia
Outage FAQs

How can I quickly confirm if Bank Australia is experiencing an outage?

You can confirm a Bank Australia outage by visiting their System Status and Service Alerts pages for real-time updates. If those pages show normal operation, check Downdetector or social media for user reports. This helps you determine if the issue is widespread or isolated to your account, saving time before contacting support.

What’s the fastest way to report a Bank Australia outage?

Call Bank Australia at 132 888 or use the secure “Message us” feature in the app or internet banking. You can also send a direct message on Twitter/X or Facebook Messenger. Include the time, error message, and service affected to speed up diagnosis and resolution.

How long do Bank Australia outages usually last?

Minor outages are often fixed within 1–3 hours, while major disruptions are resolved the same day. Bank Australia posts time-stamped updates until services are restored, so checking those helps you stay informed without waiting on hold.

What should I do if Bank Australia services are down but not officially reported?

If there’s no confirmed outage, gather details like time, service affected, and any error messages, then report it to Bank Australia. You can also verify the issue through Ajust’s outage tracker to see if others are affected and learn your next steps for filing a formal complaint or requesting updates.

Bank Australia
service still down? Don’t just wait, act.

We help you file a formal complaint so your issue doesn’t get ignored.

Report your outage now