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Bank Australia
outages? You’re not alone.

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Bank Australia
's status, understand what's going wrong, and take action if it’s affecting you.

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Edited by:
Ajust Content Team
Last updated:
October 3, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
Bank Australia
 Right Now?

How to check
Bank Australia
 outage status

Not sure if services are down? Here’s how to confirm:

  1. Check the System Status page: Visit Bank Australia’s Planned Maintenance & Status page for real-time service updates.

  2. Check Alerts: Visit the Service Alerts page for outage and security notices.

  3. Follow social media: See updates via Bank Australia’s Twitter/X account.

  4. Use outage trackers: Check Downdetector for user-reported issues (useful but unofficial).

How to report a
Bank Australia
outage

If you’re experiencing issues not yet reported:

  • Call Customer Service: Dial 132 888 (Mon–Fri 8am–8pm, Sat 9am–2pm AEST).

  • In-app/online message: Use the secure “Message us” feature in the app or internet banking.

  • Social media: DM or mention @bankaust on Twitter/X or use Facebook Messenger (avoid posting sensitive info publicly).

  • Provide details: Note time, error messages, and which service isn’t working (e.g., login, transfers, card payments).

Your report helps the bank confirm and fix issues faster.

Recent
Bank Australia
Outages & Causes

  • Feb 15, 2024 – Major network outage: Third-party provider (Data Action) failure caused mobile and online banking downtime across multiple banks. Fixed same day.

  • Oct 18–19, 2024 – Digital banking outage: Mobile app and internet banking went offline. Resolved within a few hours after Bank Australia worked with IT partners.

  • Aug 12, 2024 – International payments issue: Transfers overseas temporarily disrupted. Resolved the same day.

  • Sept 2, 2024 – Branch outage (Moe, VIC): Local power loss forced temporary branch closure. Services resumed once electricity restored.

Common causes: third-party provider failures, software glitches, and external infrastructure (e.g. power).

How long does it take for
Bank Australia
 to fix an outage?

  • Minor outages: Typically fixed within 1–3 hours (e.g., app or Osko hiccups).

  • Major outages: Usually resolved within the same day (several hours), even when linked to external providers.

  • Refunds & service credits: For disruptions, Bank Australia posts time-stamped updates until services are restored.

Official
Bank Australia
 Outage Resources & Links

Bank Australia
 reports submitted through Ajust

Bank Australia
Outage FAQs

Bank Australia
service still down? Don’t just wait, act.

We help you file a formal complaint so your issue doesn’t get ignored.

Report your outage now