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ANZ
outages? You’re not alone.

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ANZ
's status, understand what's going wrong, and take action if it’s affecting you.

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Edited by:
Ajust Content Team
Last updated:
August 12, 2025
AI-sourced. Human-edited. Made clear for you.

Is There an Outage with
ANZ
 Right Now?

How to check
ANZ
 outage status

  • ANZ Digital Services Status Page:
     status.online.anz.com – live updates for Internet Banking, ANZ App, ANZ Plus, and Transactive.

  • ANZ App Notices:
     Open the app to see if there’s a banner or login error.

  • Website Login Page:
     anz.com.au – sometimes displays outage alerts on the login screen.

  • Social Media Channels:
     🔵 @ANZ_AU on Twitter
     🔵 ANZ Australia on Facebook

  • Downdetector ANZ:
     downdetector.com.au/status/anz – see if others are reporting problems.

  • Call ANZ Support:
     ☎️ 13 13 14 – check for recorded messages about widespread issues.

How to report a
ANZ
outage

  • Call ANZ Directly:
     ☎️ 13 13 14 (24/7 IVR, live agents 8am–8pm)
    ☎️ Overseas: +61 3 9683 9999

  • In-App Support:
    ANZ App > Help
    ANZ Plus App > 24/7 Chat

  • Social Media (DM or public post):
     Twitter: @ANZ_AU | Facebook: ANZ Australia

  • What to Share:
     🧾 Service affected, error seen, when it started, your location, and steps you’ve tried.

  • Business Customers:
     Use ANZ Direct (☎️ 13 28 33) or your relationship manager for priority help.

Recent
ANZ
Outages & Causes

  • May 21, 2024 – Major Outage (3rd-party vendor issue):
     ANZ App, Internet Banking, and Transactive went down for ~6 hours.
    Cause: Vendor infrastructure failure. Fixed same day.

  • Oct 2024 – ANZ Plus App Bug:
     Login issues for some users.
    Cause: Software bug, resolved via app update.

  • Mar 2024 – Short Internet Banking Glitch:
    Some users locked out for ~30 minutes.

  • NZ Outage (Jul 2024):
    goMoney and online banking down in NZ. Resolved within hours.

🛠 Common Theme: Tech issues, not cyberattacks. No recent security breaches reported.

How long does it take for
ANZ
 to fix an outage?

  • Most fixes within 2–6 hours.
     Major outages (like May 2024) are typically resolved same day.

  • Planned maintenance usually happens overnight and is wrapped up in 2–3 hours.

  • Communication:
     ANZ tends to post one update to acknowledge, another when resolved. The status page is the best tracker.

  • During Outages:
     ATMs, EFTPOS, and phone banking usually stay online.
    ‍
  • Post-Outage:
     Queued transactions (like transfers or bill payments) are processed automatically once systems are back.

Official
ANZ
 Outage Resources & Links

ANZ
 reports submitted through Ajust

My internet banking has been blocked for nearly four months. I've called ANZ from overseas multiple times but never managed to speak to a real person. The system just loops me endlessly, and I'm burning money on international calls with no resolution. - Brent

My ANZ account was locked, and I spent over two hours on the phone across two days trying to get help. Calls were transferred, then dropped. Even a colleague of mine had a 1 hour 47 minute wait. This kind of access issue is just unacceptable. - Debbie

ANZ put a lifetime block on my app and internet banking access. It's completely disrupted my ability to manage money and has pushed my stress and anxiety to the edge. No warning. No help. Just locked out of my own finances. - Thomas

Since October, I haven’t been able to log into my internet banking. I've called repeatedly, only to be hung up on every time. It's exhausting, and the lack of access has thrown off all my financial planning. - Jeffrey

ANZ
Outage FAQs

How can I check if ANZ is having a digital banking outage?

The fastest way is to visit status.online.anz.com for real-time updates. This page shows live status for ANZ Internet Banking, the ANZ App, ANZ Plus, and Transactive. You can also check the login page at anz.com.au, or open the ANZ App directly to see in-app notices. For social updates, follow @ANZ_AU on Twitter or ANZ Australia on Facebook. Downdetector is also helpful to see if others are reporting issues in your area.

What’s the quickest way to report an ANZ service outage?

Call 13 13 14 or use the in-app support chat in the ANZ or ANZ Plus app. You can also message @ANZ_AU on Twitter or post on ANZ’s Facebook page. Be sure to include what service is affected, the error you're seeing, when it started, your location, and what you’ve already tried. Business customers can get faster help by calling 13 28 33 or contacting their relationship manager.

How long does ANZ usually take to fix an outage?

Most ANZ outages are resolved within 2-6 hours. Major issues, like the May 2024 outage, are typically fixed the same day. Planned maintenance is shorter, usually done overnight in 2-3 hours. ATMs, EFTPOS, and phone banking usually stay online during outages, and pending transactions are automatically processed once systems recover.

What are common causes of ANZ outages, and should I worry about security?

Most outages are caused by tech issues like vendor failures or software bugs, not cyberattacks. ANZ has not reported any recent security breaches linked to outages. If you're concerned about delayed transactions or access, ANZ typically processes everything once systems are restored. Checking the status page and social media can help you stay informed.

ANZ
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