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Consumers we've helped

Dear Qantas customers,
We have lots of experience resolving complaints. We’ve helped hundreds of Australians resolve complaints with their banks, telcos and energy providers.
But we know how hard it can be to resolve a complaint with our national airline at the moment. So we’re asking Qantas to Still Call Australia Back.
We need your help.
If you have a complaint with Qantas, register it with us. We'll make it as easy as possible for Qantas to get you the resolution you’ve been waiting for.
Dear Qantas,
Your customers have been waiting on hold for their complaints to be resolved. Do you Still Call Australia Back?
We know you're not the most popular company at the moment. We’re not here to criticise, we’re here to offer a hand.
We’re asking customers to register their complaints with us. We’re making those complaints really easy for you to understand and resolve. All you need to do is accept our invitation to work together.
Vanessa, let us help you get off on the right foot with Australian consumers.

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