Trying to cancel UFC Gym? Avoid the runaround.
Can you cancel your UFC Gym subscription? Check eligibility and conditions
You can cancel a UFC Gym Australia membership, but there are strict conditions, fees, and a mandatory 28-day notice period.
Here’s what determines your eligibility:
Cooling-off period:
Cancel within 7 days of joining (for 3+ month memberships) and receive a refund minus any usage/admin fees.
Minimum term contracts:
If you’re still within a 12- or 18-month term, you can cancel, but it’s treated as early termination and a cancellation fee applies.
Month-to-month members (post-contract):
You can cancel anytime, no reason needed, as long as you provide 28 days notice.
In-person only:
You must visit the club in person and complete a cancellation form. UFC Gym does not accept cancellations via phone, email, or social media.
Transfers allowed:
You can transfer your membership to someone else (with approval) instead of cancelling - potentially avoiding the cancellation fee.
No medical exemptions:
Injury or relocation doesn’t waive the cancellation fee, even with a doctor’s certificate. You can pause your membership, but not cancel without penalty.
If your club has closed or services were not delivered as promised, you may be eligible to cancel without fees due to breach of contract.
How to cancel a UFC Gym subscription, service or order
Cancelling your UFC Gym membership requires in-person action. Here's the step-by-step:
- Check your contract
Note your contract term, billing schedule, and whether you’re inside the minimum commitment. - Visit your home club in person
Go during staffed hours. Let them know you want to cancel and request a cancellation form. - Complete the cancellation form
Include your name, membership ID, cancellation reason, and sign it to start your 28-day notice period. - Discuss final charges
Staff will explain:- Any cancellation fees (if under contract)
- Your final 28-day billing amounts
- Request a copy
Take a photo or get a physical copy of your signed form — this is your proof of cancellation. - Serve the 28-day notice period
You’ll remain a member (and be billed) for 28 days. You can use the gym during this period. - Return your access fob (if required)
Some clubs ask for the return of your key fob or card on or after your final day. - Get confirmation
Follow up with a written request for confirmation of cancellation, especially if not immediately received. - Monitor your bank statements
Make sure billing stops after the 28 days. If not, escalate with your club, head office, or your bank.
If your club has closed, send a certified letter to head office or the nearest club explaining your situation.
How long does a UFC Gym cancellation take?
Cooling-off deadline:
Cancel within 7 days of signing to get a refund (minus fees for admin or visits). Beyond 7 days, full contract terms apply.
Standard cancellation timing:
All cancellations require 28 days’ notice. Billing continues during this time, regardless of whether you're in contract or not.
Billing alignment:
Plan your cancellation right after a billing date to avoid overlapping charges during the 28-day period.
End-of-term planning:
Even if your contract ends on June 30, you must give 28 days' notice. So cancel by June 2 to stop by month-end.
Early termination timing:
Cancellation fees (if applicable) are charged at time of cancellation or with your final debit. Be sure funds are available.
Club closures:
If your club closes, act quickly, insist on a fee-free cancellation if no comparable facility is offered.
�Freezes:
If you just need time off, UFC Gym allows short-term freezes (for a fee). You can’t cancel while frozen.
UFC Gym cancellation fees and final charges – what to expect
Early termination fee:
If cancelling mid-contract, you’ll pay the greater of:
- $250, or
- 50% of your remaining membership dues
Notice period dues:
Regardless of term, you’ll continue to pay for 28 days after submitting your cancellation.
Cooling-off cancellations:
No cancellation fee, but expect:
- Deductions for days used
- Admin fee (~$50 typical)
No fee if post-contract:
After your contract ends, you can cancel any time with 28 days' notice (no early exit fee).
Transfer fee:
You can transfer your contract to someone else (with approval) and pay a small admin fee instead of cancelling outright.
Outstanding dues:
Any unpaid fees (missed debits, late fees) must be cleared before cancellation is finalised.
Access card:
Usually non-refundable. Return it if required.
No refund of cancellation fee once paid, it’s a final charge.
UFC Gym cases submitted through Ajust
Consumer experiences with UFC Gym cancellations
In-person only frustration: Many customers report inconvenience due to the strict requirement to cancel in person - especially if their original club closed. Some had to travel long distances just to fill out a form.
“Surprise” fees: Customers have been shocked by the $250+ early exit fee, often calling it a “money grab.” Some misunderstood the 28-day notice requirement and were charged for another full billing cycle.
Unresponsive staff: Several users reported managers ignoring calls or emails, delaying cancellation. Some had to escalate to consumer protection bodies or their bank.
UFC Gym Cancellation FAQs
Can you cancel a UFC Gym Australia membership anytime, or are there contract restrictions?
You can cancel a UFC Gym Australia membership, but the rules depend on your contract and a mandatory 28-day notice period applies. If you’re month-to-month after your minimum term, you can cancel anytime with 28 days’ notice. If you’re still in a 12- or 18-month term, cancellation is treated as early termination and fees apply. There’s also a 7-day cooling-off period for some memberships.
How do you cancel UFC Gym if they won’t accept phone or email cancellations?
UFC Gym cancellations must be done in person at your home club by completing a cancellation form during staffed hours. You’ll need to request the form, fill it out, and sign it to start the 28-day notice period. Always take a photo or get a copy of the signed form as proof, because that’s your record of the cancellation request date. Then monitor your bank statements to ensure billing stops after the notice period.
What fees can apply when you cancel UFC Gym, and what will you still be charged during the notice period?
If you cancel UFC Gym during a contract term, you can be charged an early termination fee, which is the greater of $250 or 50% of your remaining membership dues. On top of that, UFC Gym charges membership dues for the 28-day notice period after you submit the cancellation form. If you cancel within the 7-day cooling-off window, you may get a refund minus admin or usage fees, rather than paying the early exit fee.
Do injury or relocation let you cancel UFC Gym without fees, and what alternatives exist?
UFC Gym does not generally waive cancellation fees for injury or relocation, even with a doctor’s certificate, so cancelling mid-contract can still trigger early termination charges. If you just need a break, a membership freeze may be available (often with a fee), or you may be able to transfer the membership to another person with approval to avoid the full cancellation fee. If your club closes or services aren’t delivered, you may have grounds to cancel without fees.
Tried to cancel but UFC Gym made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.