Trying to cancel

NordVPN

? Avoid the runaround.

NordVPN allows all users to cancel their subscriptions at any time. There’s no contract lock-in and no penalty for choosing to stop. First-time customers get a 30-day money-back guarantee, making it easy to try the service risk-free. Just remember, refunds after that 30-day window typically aren’t available, especially for renewals or mid-term cancellations.

If you subscribed via Apple, Google Play, Amazon, or a third-party, you’ll need to cancel through those platforms directly, not via NordVPN’s site. For retail purchases (e.g., physical gift cards), contact the retailer.

Cancelling only affects future billing. Your account stays active until the current term ends, and you won’t lose access to NordVPN immediately, which is a win for flexibility.

Here’s how to stop auto-renewal and cancel your NordVPN subscription:

1. Log in at nordaccount.com.
2. Head to the Billing section.
3. Find your subscription and click “Cancel” or “Turn Off Auto-Renew.”
4. Confirm your cancellation and keep an eye out for the confirmation email.
5. You’ll still get full service until your current paid period ends.

💡 Want a refund? If you're within the 30-day window, request it via the dashboard or NordVPN’s 24/7 live chat support.

Subscribed via Apple, Google, or Amazon? Cancel through those platforms’ subscription settings instead. NordVPN can’t do it for you.

• ✅ 30-day money-back guarantee: Cancel and request a refund within 30 days of your first purchase to get your money back.
• ✅ Before your renewal date: To avoid charges, cancel at least 24 hours before your next billing cycle starts.
• ✅ App Store rules: If you subscribed via Apple or Google, cancel at least 24 hours before trial or renewal to avoid charges.

Once you cancel, your plan continues until its scheduled end date. Refunds (if approved) are processed within a few hours, and funds usually hit your account within 10 business days.

There are no cancellation fees with NordVPN. Turning off auto-renewal is completely free. Here’s what you need to know:

• ❌ No early termination charges
• ❌ No admin or processing fees
• ✅ You keep access until your current term ends
• ❌ No refunds for unused time after 30 days

Just one tip: if you cancel and don’t see confirmation, or still get billed, check your subscription status or reach out to support. It's easy to fix, just act quickly.