Trying to cancel

My Muscle Chef

? Avoid the runaround.

My Muscle Chef subscriptions are completely flexible. There are no lock-in contracts, no minimum commitment periods, and no penalties for cancelling.

You can cancel your subscription at any time, provided you do so before your next order is charged. My Muscle Chef operates on a pay-as-you-go model, meaning each delivery is charged individually. You’re never paying for multiple future orders in advance.

Key eligibility points to know:

• Cancel Anytime: All subscribers can cancel without restriction or justification.
• Timing Is the Only Condition: Cancellation must happen before the next automatic payment is processed.
• Processed Orders Can’t Be Cancelled: If an order has already been charged, it’s locked in and will still be delivered.
• No Notice Period: There’s no requirement to cancel days or weeks in advance - only before the charge cutoff.
• One-Off Orders: Non-subscription orders also can’t be cancelled once payment goes through.
• Issues With Orders: Problems like missing items or quality concerns are handled via customer support, not cancellation.

In short: if you cancel before the next payment is taken, your subscription ends immediately with no further charges or deliveries.

Cancelling My Muscle Chef is quick and fully self-service:

1. Log In to Your Account
   Visit mymusclechef.com or open the My Muscle Chef app and log in using the email linked to your orders.
2. Go to Subscription Management
   From your dashboard, select “View Subscription” or “Manage Subscription” to see your recurring order details.
3. Select “Cancel Subscription”
   Locate your subscription status (usually marked “Active”) and choose the option to cancel or deactivate it.
4. Confirm the Cancellation
   Follow the on-screen prompts and confirm your decision. You may be asked for feedback, but it’s optional.
5. Check Confirmation
   Your subscription status should update immediately, and you’ll receive a confirmation email. Keep this for your records.
6. Review Upcoming Orders
   If no future orders appear, cancellation was successful. Any already-paid order will still be listed and delivered.
7. Contact Support if Needed
   If you’re close to the cutoff or encounter technical issues, customer support can assist with cancellation.

Most customers complete the entire process in under a minute.

My Muscle Chef cancellations take effect immediately for future orders, as long as you cancel before payment is processed.

Important timing details:

• Automatic Charge Time: Subscriptions are charged early in the morning on scheduled charge days (commonly Tuesday, Thursday, or Saturday).
• Cancel Before the Charge: To avoid being billed, cancel no later than the day before your next charge.
• Same-Day Cancellations: If you cancel on the charge day after payment has already gone through, that order will still be delivered.
• No Advance Notice Required: You don’t need to cancel weeks ahead - just before your charge time.
• Skipping vs Cancelling: You can also skip a delivery instead of cancelling, using the same deadline rules.

Always check your account dashboard for your next charge date - that’s your cancellation cutoff.

There are no cancellation fees with My Muscle Chef.

Here’s what to expect financially:

• No Penalties: No early termination fees, admin fees, or hidden charges.
• No Final Charges: Cancelling simply stops future payments.
• Last Order Still Applies: If an order was charged before cancellation, that’s a normal purchase - not a cancellation fee.
• Pausing Is Free: Skipping or pausing deliveries doesn’t cost anything.
• Rejoining Is Free: You can restart anytime without reactivation fees.

You only ever pay for meals that are prepared and delivered.