Trying to cancel

Macros

? Avoid the runaround.

Macros is a no lock-in subscription service, which means you can cancel anytime with no fixed contract term or minimum commitment.

Here’s what to know before you cancel:

• Cancel anytime (no lock-in): You can stop your Macros meal plan subscription whenever you need.
• Cut-off rules still apply: If your next order has already passed the weekly cut-off, that delivery will still be processed, delivered, and charged. Your cancellation will apply to future cycles only.
• Cancellation isn’t instant mid-cycle: If you cancel mid-week, you’ll still receive any order already locked in for that current billing/order cycle.
• Pause vs cancel: Macros is built for flexibility, if you’re not ready to fully cancel, you can often skip weeks or pause instead (as long as it’s before the cut-off).
• No special eligibility requirements: Any active subscriber can cancel, there are no special conditions to qualify.

Cancelling your Macros subscription is designed to be quick and self-serve.

Cancel via your account dashboard

1. Log in to your Macros account using your registered email and password.
2. Go to your account area and open Manage Subscription / Subscription settings.
3. Click Cancel Subscription (often shown as “cancel my subscription”).
4. Follow the prompts and confirm the cancellation.
5. Check for a confirmation email (or confirmation message in your account).

If you can’t cancel online (or prefer email)

Email Macros support and request cancellation:

• Include the email tied to your account
• Ask them to confirm your subscription is cancelled and confirm your final delivery/order (if any)

After cancelling, quickly revisit your subscription page to confirm it shows as cancelled (or shows no future deliveries scheduled).

Macros runs on a weekly delivery cycle, and the main “deadline” that matters is your weekly cut-off.

• Cancel before your cut-off to stop next week’s delivery: Your account dashboard shows your exact cut-off date/time.
• Rule of thumb: Make changes 3–4 days before your next delivery to be safe.
• Miss the cut-off = you’re locked in for that week: If you cancel after cut-off, your upcoming order will still be processed and charged, and the cancellation applies from the following cycle.
• Payment timing: In many cases, payment for the upcoming order is processed around 24 hours before cut-off, which is another sign that the order is about to be locked in.

Check the cut-off countdown in your dashboard and cancel/skip before it hits zero.

Macros doesn’t charge cancellation penalties.

• No cancellation fee: You can cancel without paying an additional fee.
• You may still pay for a final order: If your next delivery is already processed (cut-off passed), that charge still applies (it’s not a fee, it’s simply the order already in motion).
• No lock-in penalties: There’s no “break fee” because Macros is no lock-in.
• Rare edge case: Terms may mention costs if a subscription is terminated due to breach of terms, but for normal cancellations, you just stop future billing after the current cycle is complete.