Trying to cancel

Figma

? Avoid the runaround.

You can cancel a Figma paid plan at any time. Figma does not lock users into long-term contracts, and there are no penalties for cancelling early.

Figma subscriptions are team-based, meaning each team has its own subscription. If you manage multiple teams, each team must be cancelled separately. Only a Team Admin or Owner can cancel a team’s subscription.

When you cancel a paid Figma plan (such as Professional), your team remains on the paid plan until the end of the current billing period. After that, the team automatically downgrades to Figma’s Free Starter plan. You won’t lose access immediately, and no files are deleted.

There are no cancellation fees, but Figma’s policy states that subscription payments are non-refundable by default. If you cancel mid-cycle, you keep paid access until the period ends, but unused time is not automatically refunded.

After downgrading to the Starter plan, free-tier limits apply. If your team exceeds free plan limits (such as number of files or projects), some files may become read-only until you reduce usage. To avoid disruption, it’s best to organise files and remove unnecessary editors before the downgrade takes effect.

Figma applies the same cancellation rules globally, including in Australia. While Australian consumer law may apply in cases of faulty service or billing errors, voluntary cancellations generally follow Figma’s standard terms.

Most users can cancel a Figma Professional plan directly through the Figma interface:

1. Log in to Figma via the web or desktop app and open the File Browser.
2. From the left sidebar, select the Team you want to cancel.
3. Click Admin at the top of the team view (admin access required).
4. Open Settings and locate the Plan or subscription section.
5. Click Cancel plan.
6. Confirm the cancellation when prompted.

Once confirmed, Figma schedules the team to downgrade to the Free Starter plan at the end of the current billing period. You’ll continue to have full paid features until that date, and you should receive confirmation of the downgrade.

Organisation or Enterprise plans:
If you’re on an Organisation or Enterprise plan, cancellation or downgrades must be handled through Figma support. Submit a request and they’ll guide you through the process.

Figma subscriptions renew automatically on a monthly or annual billing cycle. To avoid being charged again, you must cancel before your next billing date.

• Monthly plans: Cancel before the monthly renewal date.
• Annual plans: Cancel before the anniversary of your original purchase.

Figma does not always send renewal reminders, so it’s important to track your renewal date yourself. Many users choose to cancel immediately after subscribing to ensure the plan does not auto-renew.

No matter when you cancel, your paid access continues until the end of the current billing period. Cancelling early does not reduce your access or remove features before the period ends.

If you miss the renewal date and are charged, you can still cancel to stop future charges, but the renewed period is typically considered paid and non-refundable unless support makes an exception.

When the downgrade takes effect, any files exceeding the free plan limits may become locked for editing. Files are not deleted, and you can reorganise or remove content to restore editing access.

Figma does not charge cancellation or early termination fees. Cancelling simply prevents future billing.

However, there are important cost considerations:

• Subscription payments are non-refundable by default.
• Cancelling mid-cycle does not result in partial refunds.
• Annual plans are paid upfront, and unused months are not automatically refunded.
• Adding extra editors during a billing period triggers prorated charges.
• Removing editors does not reduce the current billing amount for that period.

When cancelling, make sure to remove any unnecessary editors before your next billing date to avoid being charged for unused seats on renewal.

There are no additional cancellation taxes or penalties for Australian users beyond standard subscription charges.