Trying to cancel

Facebook

? We’ll help you do it properly.

Facebook provides straightforward cancellation options under specific conditions for orders and subscriptions:

• Marketplace Orders:
  Cancel orders made via Facebook’s onsite checkout within 30 minutes of purchase for no charges. After 30 minutes, cancellations aren’t available, you must instead initiate a return.
  
  
• Meta Verified Subscriptions:
  Cancel a Meta Verified subscription anytime. To avoid further charges, cancel at least 24 hours before your next billing cycle. You’ll retain verified status until the current billing period ends.
  
  
• Refund Eligibility:
  Purchases can be refunded under Facebook’s Purchase Protection within 45 days of delivery if items are not received or significantly different than described.
  
  
• Exclusions:
  "Final sale" items and buyer’s remorse scenarios (simply changing your mind) aren’t covered under Purchase Protection.
  
  

🔖 Tip: Always cancel promptly within the allowed timelines to avoid unwanted charges and to ensure refund eligibility.

Use these clear steps to cancel your Facebook orders or subscriptions quickly:

To Cancel a Marketplace Order (within 30 mins):

1. Open Facebook Orders: Go to Facebook Pay or “Orders and Payments” in your Facebook account settings.
   
   
2. Select the Order: Locate and select your order details.
   
   
3. Tap ‘Cancel Order’: Confirm cancellation within 30 minutes of purchase. Facebook will notify you immediately.
   
   

To Cancel Meta Verified Subscription:

1. Open Account Center: From Facebook settings, navigate to the Accounts Center.
   
   
2. Select Meta Verified: Choose your subscription details.
   
   
3. Click ‘Cancel Subscription’: Confirm your cancellation. You retain benefits until your current billing cycle ends.
   
   

🔖 Advice: If issues arise, promptly reach out to Facebook Support through your Support Inbox or Help Center.

Key Facebook cancellation timelines and deadlines include:

• Marketplace Order Cancellation: Cancel within 30 minutes of placing your order to avoid charges.
  
  
• Meta Verified Subscription: Cancel at least 24 hours before your next billing date to prevent future charges. Subscription benefits continue through the paid cycle.
  
  
• Purchase Protection Claims: Submit claims within 45 days of delivery for eligibility under Facebook’s refund policies.
  
  

🔖 Important: Prompt action ensures smooth cancellations and prevents charges for unwanted orders or subscriptions.

Facebook’s cancellation policy is consumer-friendly with clear rules:

• No Cancellation Fees: Facebook does not charge fees to cancel orders or subscriptions.
  
  
• Marketplace Order Cancellation (within 30 mins): No charges applied; full refunds issued immediately if already processed.
  
  
• Meta Verified Subscription: No partial refunds offered for current billing cycles. Cancel anytime to stop future billing, keeping benefits until your paid period ends.
  

🔖 Note: While Facebook itself charges no cancellation fees, return shipping costs may apply if returning Marketplace items post-delivery.