Trying to cancel ExpressVPN? Avoid the runaround.
Can you cancel your ExpressVPN subscription? Check eligibility and conditions
ExpressVPN offers one of the most user-friendly cancellation policies in the VPN space. You can cancel your subscription anytime, regardless of your plan (monthly, 6-month, or annual).
30-day money-back guarantee: For first-time customers, you can cancel within 30 days and receive a full refund, no questions asked.
14-day renewal refund: If your plan auto-renews and you didn’t intend it, you can still cancel and get a full refund within 14 days of the charge.
Refunds only apply to purchases made directly through ExpressVPN or Google Play. Subscriptions via Apple App Store are subject to Apple’s refund policies.
How to cancel a ExpressVPN subscription, service or order
Subscribed via ExpressVPN.com?
- Log in to My Account.
- Go to Subscription Settings.
- Click “Cancel Subscription” or “Turn Off Auto-Renewal.”
- Follow the prompts and confirm.
- You'll receive email confirmation and see your status update to “expires on [date].”
Want a refund?
- Use the “Refund” button in your payment history if eligible.
- Or, contact 24/7 live chat support and ask for a refund under the 30-day or 14-day policy.
Purchased via Apple or Google Play?
- Go to your device settings → Subscriptions → Select ExpressVPN → Cancel.
- For refunds, contact Apple Support (Apple-controlled) or request via ExpressVPN/Google (Google Play allows vendor refunds within 30 days).
Paid with Bitcoin or Paymentwall?
- These don’t auto-renew. No need to cancel; subscriptions expire automatically unless you pay again.
ExpressVPN does not allow cancellation through the app itself - use the website or app store settings.
How long does a ExpressVPN cancellation take?
- 30-Day Money-Back Guarantee: Cancel and request a refund within 30 days of your first purchase.
- 14-Day Renewal Refund: Forgot to cancel before a renewal? You have 14 days to request a refund for it.
- App Store Subscriptions: Cancel at least 24 hours before the renewal date to avoid charges.
- Service continues after cancellation. ExpressVPN remains active until the end of your paid term.
- Refunds are processed within 5–10 business days (usually faster).
No need to cancel on the last day. Cancel early, use the service through your term, and avoid surprises.
ExpressVPN cancellation fees and final charges – what to expect
✅ No cancellation fees
✅ No early termination penalties
✅ No “admin” charges
If you're within the refund window, you'll get 100% back. If you're outside of it, your plan just runs until expiry, with no more billing.
Just remember: if you cancel after the refund period, you won’t get unused time refunded, but you won’t be charged again either.
ExpressVPN cases submitted through Ajust
Consumer experiences with ExpressVPN cancellations
Clear cancellation interface: Users see the confirmation screen and get email updates instantly.
Praise for Customer Service: Customers report that support is fast and helpful, even if you're cancelling.
ExpressVPN Cancellation FAQs
Can you cancel ExpressVPN anytime, and do all plans qualify for refunds?
You can cancel ExpressVPN anytime on monthly, 6-month, or annual plans, but refunds depend on timing and where you bought it. First-time customers can get a full refund under ExpressVPN’s 30-day money-back guarantee when they cancel within 30 days. If you were charged by an auto-renewal you didn’t intend, ExpressVPN also offers a full refund if you cancel within 14 days of that renewal charge. Apple App Store purchases follow Apple’s refund rules.
How do you cancel ExpressVPN if you subscribed on the ExpressVPN website vs Apple App Store or Google Play?
Where you subscribed determines how you cancel ExpressVPN because that platform controls the billing. If you subscribed on ExpressVPN.com, cancel in your ExpressVPN account under Subscription Settings by turning off auto-renewal or cancelling the subscription. If you subscribed via Apple or Google Play, cancel in your device subscription settings instead. ExpressVPN can’t be cancelled inside the app itself, so use the website or the app store subscription page and then confirm you have an “expires on” date.
How do you get an ExpressVPN refund, and when does the 30-day or 14-day window apply?
To get an ExpressVPN refund, you need to request it within the applicable refund window and through the right channel. The 30-day money-back guarantee applies to first-time customers within 30 days of the initial purchase, and the 14-day refund applies if an unwanted renewal charge has already gone through and you request the refund within 14 days. If eligible, you can request a refund from your payment history or via ExpressVPN’s 24/7 live chat support. Apple App Store refunds must be requested through Apple.
If you cancel ExpressVPN, does it stop immediately, and how long do refunds take?
Cancelling ExpressVPN usually stops future billing but lets you keep service until the end of your paid term. That means you can cancel early and still use the VPN until the expiry date without being charged again. For app store subscriptions, cancelling at least 24 hours before renewal reduces the risk of another charge. Refunds are typically processed within 5–10 business days, and you should keep the cancellation confirmation email as proof.
Tried to cancel but ExpressVPN made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.