Trying to cancel

ExpressVPN

? Avoid the runaround.

ExpressVPN offers one of the most user-friendly cancellation policies in the VPN space. You can cancel your subscription anytime, regardless of your plan (monthly, 6-month, or annual).

30-day money-back guarantee: For first-time customers, you can cancel within 30 days and receive a full refund, no questions asked.‍

14-day renewal refund: If your plan auto-renews and you didn’t intend it, you can still cancel and get a full refund within 14 days of the charge.

Refunds only apply to purchases made directly through ExpressVPN or Google Play. Subscriptions via Apple App Store are subject to Apple’s refund policies.

Subscribed via ExpressVPN.com?

1. Log in to My Account.
2. Go to Subscription Settings.
3. Click “Cancel Subscription” or “Turn Off Auto-Renewal.”
4. Follow the prompts and confirm.
5. You'll receive email confirmation and see your status update to “expires on [date].”

Want a refund?

• Use the “Refund” button in your payment history if eligible.
• Or, contact 24/7 live chat support and ask for a refund under the 30-day or 14-day policy.

Purchased via Apple or Google Play?

• Go to your device settings → Subscriptions → Select ExpressVPN → Cancel.
• For refunds, contact Apple Support (Apple-controlled) or request via ExpressVPN/Google (Google Play allows vendor refunds within 30 days).

Paid with Bitcoin or Paymentwall?

• These don’t auto-renew. No need to cancel; subscriptions expire automatically unless you pay again.

ExpressVPN does not allow cancellation through the app itself - use the website or app store settings.

• 30-Day Money-Back Guarantee: Cancel and request a refund within 30 days of your first purchase.
• 14-Day Renewal Refund: Forgot to cancel before a renewal? You have 14 days to request a refund for it.
• App Store Subscriptions: Cancel at least 24 hours before the renewal date to avoid charges.
• Service continues after cancellation. ExpressVPN remains active until the end of your paid term.
• Refunds are processed within 5–10 business days (usually faster).

No need to cancel on the last day. Cancel early, use the service through your term, and avoid surprises.

✅ No cancellation fees
✅ No early termination penalties
✅ No “admin” charges

If you're within the refund window, you'll get 100% back. If you're outside of it, your plan just runs until expiry, with no more billing.

Just remember: if you cancel after the refund period, you won’t get unused time refunded, but you won’t be charged again either.