Trying to cancel

EveryPlate

? Avoid the runaround.

EveryPlate (Australia) is a flexible subscription with no lock-in, so you can skip a week or cancel anytime. There’s no minimum number of boxes you must buy, and no special eligibility rules.

What to keep in mind:

• Cancel anytime, no commitment: You can cancel after your first box or any time later.
• Weekly cut-off still applies: To stop the next box from being charged and delivered, you must cancel before your weekly cut-off.
• If you cancel after cut-off: That upcoming order is usually already locked in, so you’ll still be charged and receive that box, and your cancellation applies from the following week.
• Skip/pause options: If you don’t want to fully cancel, you can usually skip a week or pause (same cut-off rule applies).
• App vs website: Cancellation is typically done via the website in a browser (some users report the app may not support cancellation).

Cancelling EveryPlate is designed to be self-serve online.

1. Log in to your EveryPlate account on a web browser (mobile or desktop).
2. Go to Account Settings (usually under your menu/profile icon).
3. Find your plan status/subscription section and select Deactivate my plan (this is EveryPlate’s wording for cancel).
4. Follow the prompts (they may offer alternatives like “skip a week” or “switch plan”).
5. Choose Cancel anyway (or equivalent) and complete the final confirmation step.
6. Look for an on-screen confirmation and a confirmation email. Save that email.

Always check: After cancelling, refresh your account page and confirm your plan shows as deactivated/cancelled.

EveryPlate operates on a weekly cycle. Your deadline is your weekly cut-off for the next delivery.

• Cancel before cut-off to stop the next box: This is the only reliable way to avoid another charge.
• Typical timing: The cut-off is often around 4–5 days before delivery (aim for 5+ days before your delivery day to be safe).
• Where to check your cut-off: Your account/orders area usually displays the cut-off date/time for the next box.
• Cancel after cut-off = one more delivery: If you miss the cut-off, the next box is generally still processed and delivered, and the cancellation stops future boxes after that.

Tip: Set a calendar reminder each week based on your delivery day (or check the cut-off shown in your account).

EveryPlate doesn’t charge cancellation fees.

What you might still pay:

• No termination penalties: Cancelling your subscription itself costs $0.
• A final box charge may still apply: If you cancel after cut-off, you’ll usually still be charged for the box that’s already locked in. While not a fee, it may seem like one.
• Promos aren’t clawed back: Cancelling doesn’t typically “take back” discounts you already received on past boxes.

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