Trying to cancel Duolingo? Avoid the runaround.
Can you cancel your Duolingo subscription? Check eligibility and conditions
The Duolingo Family Plan (Super Duolingo Family) can be cancelled at any time, but only by the Family Plan manager (the account that purchased the subscription).
Key eligibility conditions:
- Who Can Cancel: Only the Family Plan owner can cancel. Invited family members cannot cancel the plan themselves.
- Cancel Anytime: There are no lock-in contracts. Cancelling simply stops auto-renewal.
- Access Until Expiry: After cancelling, all family members keep Super Duolingo benefits until the end of the current paid period.
- Platform Matters: You must cancel through the platform where you subscribed (Duolingo website, Apple App Store, or Google Play).
- Free Trials: If your Family Plan includes a free trial, cancelling during the trial avoids all charges.
- No Minimum Term: You can cancel after one billing cycle, even on an annual plan.
- Child Accounts: When the Family Plan ends, child accounts revert to free access with standard limitations.
In short: cancellation is flexible and penalty-free, as long as the plan owner cancels in the right place.
How to cancel a Duolingo subscription, service or order
Choose the method based on where you originally subscribed.
A. Cancel via Duolingo Website (Web Purchases)
- Go to https://www.duolingo.com and sign in.
- Click your profile icon → Settings.
- Open the Super Duolingo section.
- Select Cancel Subscription.
- Confirm cancellation.
You’ll receive a confirmation email. Your Family Plan remains active until the end of the billing period.
B. Cancel on iPhone or iPad (Apple App Store)
- Open Settings on your device.
- Tap your Apple ID → Subscriptions.
- Select Duolingo / Super Duolingo Family.
- Tap Cancel Subscription and confirm.
Apple will email a confirmation and show the expiry date.
C. Cancel on Android (Google Play Store)
- Open the Google Play Store app.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Duolingo.
- Tap Cancel Subscription and confirm.
Google Play will send a cancellation confirmation email.
If You Can’t Cancel
If you no longer have access to the account or device used to subscribe, contact Duolingo Support with your account email and billing details.
How long does a Duolingo cancellation take?
Timing matters to avoid unexpected charges:
- Cancel Before Renewal: Cancel at least 24 hours before your renewal date to avoid being charged again.
- Free Trial Deadline: Cancel 1–2 days before the trial ends to be safe.
- No Grace Period: Duolingo doesn’t add extra time beyond store policies.
- Access Continues: Cancelling early does not remove access. Benefits stay active until expiry.
- Annual Plans: Cancel anytime before the yearly renewal to avoid another annual charge.
Cancel as soon as you decide you won’t continue.
Duolingo cancellation fees and final charges – what to expect
There are no cancellation fees for Duolingo Family Plan.
What to expect:
- No early termination fees
- No exit charges
- No penalties for cancelling annual plans
- No reactivation fees if you return later
If you cancel mid-period, you simply won’t be refunded by default for unused time, but you won’t be charged again.
Duolingo cases submitted through Ajust
Consumer experiences with Duolingo cancellations
Smooth Cancellations: Users who cancel via the correct platform report no issues.
Platform Confusion: Many issues occur when users cancel on the Duolingo website instead of Apple or Google.
Refund Variability: Some users receive refunds from Apple or Google, others are denied.
Duolingo Cancellation FAQs
Who can cancel Super Duolingo Family, and can invited family members cancel it themselves?
Only the Super Duolingo Family Plan manager (the account that purchased the subscription) can cancel the plan. Invited family members can’t cancel, because they don’t control billing or auto-renewal. If you’re a family member who wants it stopped, you’ll need to ask the plan owner to cancel in the same place they originally subscribed. Once the owner cancels, the plan simply stops renewing.
If you cancel Duolingo Family, do you lose Super benefits immediately or keep access until the expiry date?
Cancelling Super Duolingo Family usually stops auto-renewal but keeps Super benefits active until the end of the current paid period. That means everyone on the Family Plan typically keeps the same benefits until the expiry date shown in the subscription details. When the plan ends, accounts revert to free access with standard limitations, including child accounts. Cancelling early is still smart because it prevents an unwanted renewal.
How do you cancel Duolingo Family if you subscribed on the Duolingo website vs Apple App Store or Google Play?
You must cancel Duolingo Family through the platform where you subscribed, because that platform controls billing. If you bought on the Duolingo website, cancel inside your Duolingo account under the Super Duolingo section. If you subscribed via Apple or Google, cancel through your device subscription settings in the App Store or Google Play. If you cancel in the wrong place, auto-renewal may continue, so always confirm you received a cancellation email.
When should you cancel Duolingo Family to avoid being charged again, especially on a free trial?
To avoid another Duolingo Family charge, cancel at least 24 hours before your renewal date, because there’s no extra grace period beyond store policies. If you’re on a free trial, cancel during the trial to avoid all charges, and it’s safer to do it 1–2 days before the trial ends. Cancelling doesn’t usually remove access early, so once you decide you won’t continue, cancelling straight away reduces risk.
Tried to cancel but Duolingo made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.