Trying to cancel

Disney+

? Avoid the runaround.

Disney+ subscriptions in Australia can be cancelled at any time. There are no lock-in contracts or minimum terms for either monthly or annual plans.

All Disney+ subscribers are eligible to cancel. However, how you cancel depends on where you originally subscribed:

• If you subscribed directly on the Disney+ website, cancellation is managed through your Disney+ account.
• If you subscribed through a third-party platform (such as Apple App Store, Google Play, or a telecom provider), cancellation must be completed through that same platform.

Disney+ does not currently offer free trials in Australia. If a promotional or trial period applies, cancelling during that period may end access immediately rather than at the end of the trial.

Annual subscribers can cancel at any time to stop renewal. In most cases, cancelling an annual plan does not result in a refund for unused months unless the cancellation occurs shortly after renewal and is approved by Disney+ support.

To cancel Disney+ directly through Disney:

1. Open a web browser (not a TV or console app) and log in to your Disney+ account.
2. Click your Profile icon and select Account.
3. Under Subscription, select your Disney+ plan.
4. Click Cancel Subscription.
5. Confirm cancellation when prompted.

After cancelling:

• Your subscription will remain active until the end of the current billing period.
• Disney+ will send a cancellation confirmation email showing your final access date.

If you subscribed via a third party:

• Apple App Store: Cancel via Apple ID → Subscriptions.
• Google Play: Cancel via Google Play Subscriptions.
• Telecom provider: Cancel directly with that provider.

If the cancel option does not appear, Disney+ support can assist via live chat or phone.

Disney+ cancellations stop future billing but do not immediately end access for paid subscriptions.

• Monthly plans: Cancel before the next billing date to avoid another charge. Access continues until the end of the billing cycle.
• Annual plans: Cancelling stops renewal. Access continues until the end of the prepaid year.
• Promotional or trial periods: Cancelling may end access immediately.

There is no advance notice requirement. Cancelling even one day before renewal is usually sufficient to stop the next charge.

Disney+ does not charge cancellation fees.

There are:

• No early termination fees
• No exit penalties
• No reactivation fees if you resubscribe later

Cancelling simply stops future charges. Any amounts already paid cover access until the end of the current billing period.