Trying to cancel

Dinnerly

? Avoid the runaround.

Dinnerly is a flexible, subscription-based meal kit service with no lock-in contract, so you can skip weeks, pause, or cancel anytime.

Here’s what to know before you cancel:

• Cancel anytime: There’s no minimum number of boxes you must purchase. You can cancel after your first delivery or at any point.
• Weekly cut-off applies: To stop the next box from being shipped (and charged), you must cancel (or skip) before the weekly cut-off deadline shown in your account.
• Orders past cut-off still go ahead: If your next box is already past cut-off, it will still be processed, charged, and delivered, and your cancellation will apply after that.
• First box: If you sign up and cancel immediately, your first order may still ship if it’s already within the cut-off window. If you’re close to your first delivery date, it’s worth checking your “Orders” page to confirm what’s locked in.

Everyone can cancel, but timing is the difference between “no more boxes” and “one last box still arriving.”

Dinnerly cancellation is designed to be self-serve through your account.

1. Log in to your Dinnerly account (website or mobile web/app).
2. Go to Settings in your account menu.
3. Find Manage subscription (usually near the bottom of the Settings page).
4. Select Stop Subscription and click Continue.
5. Follow the prompts until you see the final step (often labelled Cancel Account), then click Proceed to confirm.
6. Look for an on-screen confirmation and a confirmation email. Save that email for your records.

Tip: Dinnerly may offer a “pause” option during the flow. If you want to permanently stop deliveries, make sure you complete the final cancellation step.

Dinnerly runs on a weekly schedule, and your weekly cut-off deadline is the key date that controls whether your next box ships.

• Cancel before cut-off to stop the next delivery.
• Cut-off is typically about 6–7 days before your delivery day (varies by region).
• Your account Orders page should show the exact deadline or a countdown for edits/cancellations.
• Cancel after cut-off = one more box: If the cut-off has passed, that next order is already being processed and will still be delivered. Your cancellation will prevent future boxes after that.

If you’re thinking about cancelling, do it with a one-week buffer to avoid accidental charges.

• No cancellation fees: Dinnerly doesn’t charge a penalty or admin fee to cancel.
• You may still pay for a final box: If you cancel after cut-off, you’re usually still charged for the next box because it’s already in progress.
• Skipping and pausing are free: You can skip upcoming weeks without being charged as long as you do it before the deadline.