Trying to cancel Audible? Avoid the runaround.
Can you cancel your Audible subscription? Check eligibility and conditions
Audible Australia (Audible.com.au) allows you to cancel your membership at any time, with no minimum term or lock-in contract for standard memberships. This applies to monthly plans, annual plans, and free trials.
Key conditions to be aware of:
- Cancel anytime: You can cancel whenever you choose, including during a free trial or after a single billing period.
- Cancel via the correct platform:
- If you subscribed directly via Audible/Amazon, cancel through your Audible account on the website.
- If you subscribed via Apple App Store or Google Play, you must cancel through Apple or Google subscription settings. Audible cannot cancel app-store billed subscriptions for you.
- No cancellation penalties: Audible does not charge fees for cancelling.
- Purchased audiobooks stay yours: Cancelling your membership does not delete your account or remove audiobooks you’ve purchased or redeemed with credits. You keep permanent access to those titles.
- Credits expire on cancellation: Any unused Audible credits are forfeited when your membership ends. Credits have no cash value, so it’s strongly recommended you use them before cancelling.
- Audible vs Amazon Prime: Cancelling Audible does not affect Amazon Prime or other Amazon services.
How to cancel a Audible subscription, service or order
The cancellation steps depend on how you signed up.
If you subscribed directly via Audible (recommended method)
- Go to https://www.audible.com.au and sign in using your Amazon account.
- Click your name in the top-right corner and select Account Details.
- Find your membership section and click Cancel membership.
- Follow the on-screen prompts (Audible may offer alternatives like pausing).
- Confirm cancellation and watch for the confirmation message and email.
- Your account will show that your membership will end at the end of the current billing cycle.
⚠️ Note: You cannot cancel directly inside the Audible mobile app. Use a desktop or mobile web browser.
If you subscribed via Apple (iPhone / iPad)
- Open Settings → Apple ID → Subscriptions.
- Select Audible.
- Tap Cancel Subscription and confirm.
- Apple will email a cancellation confirmation.
If you subscribed via Google Play (Android)
- Open the Google Play Store.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Audible.
- Tap Cancel subscription and confirm.
Cancelling via Customer Support (optional)
Audible Australia offers 24/7 customer support. You can cancel via:
- Live chat through the Audible Help Centre
- Phone: 1800 736 910 (Australia)
Support agents can cancel your membership immediately if requested.
How long does a Audible cancellation take?
- When cancellation takes effect: Your membership remains active until the end of your current billing cycle, then stops.
- Avoiding the next charge: Cancel before your renewal date. Cancelling one to two days early is safest.
- Free trial deadline: Cancel before the final day of your trial to avoid being charged.
- Annual plans: Cancelling mid-year stops renewal but does not shorten access.
- Credits deadline: Any unused credits must be used before your membership period ends, or they will expire.
- Confirmation: Audible sends an email confirmation shortly after cancellation. Always check your account status.
Audible cancellation fees and final charges – what to expect
- No cancellation fees: Audible does not charge exit or termination fees.
- No admin or notice fees: Cancelling is free.
- Final billing: If a renewal has already processed, that charge is not refunded.
- Credits are non-refundable: Unused credits expire when membership ends.
- No account maintenance fees: You can keep an Audible account without an active membership at no cost.
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Audible cases submitted through Ajust
Consumer experiences with Audible cancellations
Quick desktop cancellations: Many users cancel successfully in under a minute via the website.
Mobile confusion: Cancelling on mobile browsers can be frustrating. Using a desktop works best.
Credit loss surprises: Users who forgot to use credits before cancelling were unhappy when credits expired.
Audible Cancellation FAQs
Can you cancel Audible Australia anytime, and are there any lock-in contracts or cancellation fees?
You can cancel Audible Australia (Audible.com.au) at any time with no lock-in contract and no cancellation fees for standard memberships. This applies to monthly plans, annual plans, and free trials. Your membership stays active until the end of your current billing cycle, then stops renewing. If a renewal has already processed, that charge isn’t refunded, so it’s safest to cancel a day or two before your renewal date.
How do you cancel Audible if you subscribed through Apple App Store or Google Play?
If you subscribed to Audible through Apple or Google Play, you must cancel in your Apple ID or Google Play subscription settings. Audible can’t cancel app-store billed subscriptions for you, even if you contact support. The quickest way is to open your device’s subscriptions list, select Audible, and cancel there. After cancelling, you should see an end date for access and receive a platform confirmation email.
What happens to your Audible audiobooks and account after you cancel your membership?
Purchased Audible audiobooks stay yours even after you cancel, and your Audible account remains available without an active membership. Cancelling doesn’t delete your library or remove titles you bought or redeemed with credits. What changes is ongoing membership benefits like monthly credits. If you’re cancelling to pause spending, you can still listen to what you already own without paying a monthly fee.
Do Audible credits expire when you cancel, and what should you do before ending your membership?
Unused Audible credits are forfeited when your membership ends, so you should use them before you cancel. Credits have no cash value and are non-refundable, which is why credit loss is the biggest cancellation “gotcha.” Before you confirm cancellation, spend remaining credits on the audiobooks you want to keep permanently. If you’re unsure, check your account credit balance first, then cancel once it’s at zero.
Tried to cancel but Audible made it difficult?
We’ll help you submit a formal cancellation they can’t ignore.