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Nutella
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Nutella
Complaints

The best way to resolve complaints with
Nutella

Nutella is a popular hazelnut spread produced by Ferrero. It is commonly used as a topping for bread, pancakes, and other desserts. Some common complaints about Nutella include its high sugar content, potential for causing weight gain, and concerns about its palm oil sourcing. However, it remains a widely enjoyed product by many consumers.

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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

No spoon thing in snack pack

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Katherine
No spoon thing in snack pack

Katherine

Inconvenience for back to school lunch

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Nutella

To Listen

Live Campaign
Do you manage complaints for
Nutella
?
Other

No spoon thing in snack pack

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Katherine

Katherine

Customer complaint about missing spoon in snack pack for children's lunches.
Hi,<br />My name is Katherine my email is katherinelsmith77@gmail.com <br />Address 59 Spring street Hastings vic 3915<br /><br />I just wanted to let you know my children love natalla has always been a staple in our house hold since they were little i recently brought a snack pack for back to school lunch's and it had no spoon thing in it???

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Nutella

The best way to resolve an issue with 

Nutella

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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Nutella

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
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Nutella
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04
Fair and Free
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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