Stop waiting, get resolved.

As Seen On
Recent cases - real answers, fast.
Safety concerns

Unprofessional staff behaviour
Offer not honored

Missing reward points

Delay in processing refund
Inappropriate content

Short expiry date

Charged for unavailable items

Unable to receive emails
The express lane for 15,000+ Aussies.
Wave goodbye to endless hold times and corporate runarounds. With Ajust, you gain instant access to support - no delays, no red tape.


Every message crafted with precision.
Our AI-driven system transforms your issue into a powerful, clear message that ensures you’re heard - and that you get the outcome you deserve.
Success for over 80% of cases.
We stick by your side from start to finish - following up, refining responses, and escalating when necessary until you get a guaranteed result.

Get your issue fixed today
Forget wasting time chasing answers. We do the heavy lifting so you can enjoy fast, effective resolutions.
Your answer is 2 mins away!
As Seen On

Raise a case with any Australian business
Find out how these businesses resolve issues. Can’t find a business on the list below? You can make a request to open a case here.
Your problems, our solutions
Explore the range of issues we tackle and discover how we turn everyday frustrations into guaranteed outcomes.
3 Steps to Real Results
Ajust makes it simple to get the answers you deserve - experience our no-wait, real-answer, guaranteed-results approach!

Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
Consumer FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve issues with Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers can pay Ajust for extra support.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve issues with businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to go through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your case to the right place, following up with the business and much more. And it's free for consumers to get started.