What's covered under

Bosch

's warranty?

Bosch warranty Australia covers defects in materials and workmanship, with coverage and duration set by which Bosch division your product belongs to. "Bosch" spans several divisions in Australia — this guide focuses on the two most relevant to everyday shoppers: Bosch Home Appliances (run by BSH) and Bosch Power Tools. Every Bosch warranty operates alongside your rights under the Australian Consumer Law (ACL) and does not limit them.

Bosch Home Appliances (BSH)

• Standard warranty: 2 years from the date of purchase, covering defects in materials and workmanship.
• Free 10-year EcoSilence Drive motor warranty on new Bosch washing machines — the Bosch washing machine 10 year warranty is activated by registering through MyBosch.
• Free 10-year anti-rust warranty on the inner cavity of new Bosch dishwashers — the Bosch dishwasher anti-rust warranty is also activated via MyBosch registration.
• Optional extended warranty (up to 5 years total): through participating retailers, an extra 3 years of BSH manufacturer's warranty can be added to the standard 2 years on selected Series 6 and Series 8 appliances after registration (see The Good Guys promotion terms).

Bosch Power Tools — Green (DIY/Domestic)

• Standard warranty: 2 years for power tools, garden/lawn tools and measuring tools used for domestic purposes.
• Extendable to 3 years free of charge when you complete Bosch power tools warranty registration via MyBosch within 4 weeks of purchase.
• The extension applies to Green power tools and lawn/garden tools only.

Bosch Power Tools — Professional (Blue)

• Standard warranty: 2 years for Professional (Blue) power tools, and 1 year for Professional measuring tools.
• Extendable to 6 years — the Bosch Professional Blue tool warranty covers the tool, batteries and chargers when registered within 4 weeks of purchase.

Here's how to claim Bosch warranty cover — the path differs slightly for appliances and power tools. Have your proof of purchase ready before you start.

Home Appliances

1. Locate your proof of purchase (receipt or tax invoice) and your appliance's model/E-Nr number.

2. Call Bosch Customer Care Australia on 1300 369 744 to log your claim. This is the Bosch customer care warranty phone number for appliances.

3. A service appointment is arranged — repairs are often carried out in-home or via an authorised service partner.

4. Manage everything online via Bosch Home warranty information.

5. If your issue stalls, escalate by emailing Bosch's complaints team — this route has resolved several stubborn appliance cases quickly.

Power Tools (Green & Professional)

1. Keep a copy of your proof of purchase and, if you registered for an extension, your warranty confirmation certificate.

2. Return the complete product — including all batteries and the charger for cordless tools — to your place of purchase or an Authorised Service Dealer before the warranty expires.

3. Valid claims incur no cost to you.

4. For service dealer locations or Professional tool enquiries, call 1300 307 044.

5. Register and manage tools at Bosch DIY MyBosch or read the Bosch DIY tool warranty page.

If a fault points to a quality issue rather than a one-off defect, you may also be able to lodge a formal complaint and rely on your ACL rights.

The warranty covers genuine manufacturing defects — not everything. Understanding Bosch warranty exclusions before you claim saves time and disappointment.

• Normal wear and tear and consumable parts — e.g. carbon brushes, grease, o-rings, chucks, leads and jigsaw blades.
• Batteries, chargers and accessories on the Green DIY 3-year extension — these are excluded from that extension.
• Misuse, accidental damage, or continued use of a tool or appliance after a defect is detected.
• Unauthorised repairs or the use of non-genuine Bosch spare parts.
• Calibration drift in measuring tools over time.
• High-frequency tools, production cordless screwdrivers and air tools in the Professional range.
• Foreign object damage — a frequent reason cited for appliance claim denials.

> Important: Even where the manufacturer's warranty excludes a fault, you may still have a remedy under the Australian Consumer Law if the product is not of acceptable quality or fit for purpose.

Have these ready to make your Bosch appliance warranty claim — or power tool claim — smooth and fast:

• Proof of purchase — original receipt or tax invoice showing the date and place of purchase. Essential for all divisions.
• Model / serial / E-Nr number of the appliance or tool.
• Warranty confirmation certificate — if you registered for an extended power tool warranty.
• The complete product — including batteries and charger for cordless tools.
• Photographic evidence of the fault — helps support an appliance claim and counter incorrect "foreign object damage" assessments.
• MyBosch registration confirmation — if claiming under the 10-year motor or anti-rust dishwasher cover.