Tell us what happened.
The company, the amount, what happened.
Referred by Sprintlaw
The ones that are too small for a lawyer, but too big to let go. Tell us what happened and we'll do the emails, calls and escalations until it's resolved.
Tell us what happened and our team will review your case, and tell you straight if we can win it.
As featured in
Some recent wins for Ajust customers
What we do
Ajust is a team of specialists who take on disputes for individuals and small businesses.
Most of these disputes are worth too much to drop, but would cost more than they’re worth to take to a lawyer. So people chase for weeks, then give up.
Tell us what happened and we do the heavy lifting. The emails, calls and escalations until it’s resolved.
And the harder the case, the more we want it.
How it works
The company, the amount, what happened.
We’ll tell you whether we think we can win and how. If we can’t, we’ll say so.
If you choose to go ahead, we deal with the company from here. You never have to chase them again.
The offer
“I would not have been able to achieve this result by myself. I cannot recommend Ajust highly enough.”
“Stress free, fabulous!”
“Ajust helped us sort our problem getting a full refund from Booking.com when our reservation had been double booked.”
“After weeks of emails and phone calls… One email to Ajust, 3 days wait, and a refund from Jetstar. Simple.”
“The Good Guys were being very unreasonable even though I had the coffee machine sent away to be fixed twice… Very happy with the outcome!”
“They truly saved me months of stress. I don’t know what I would have done without them.”
“I was trying to get a refund from P&O Cruises for 6 months… After sending a message through Ajust the money was in my bank account within 24 hours.”
$3,317 back from Qantas for a refund that never reached the card.
$1,529 back from an online wheel and tyre retailer.
$4,847 back for a Bravia TV that was never delivered.
$1,516 back from CommBank after an ATM kept the cash.
$6,211 refunded for a screen installation that never happened.
Frequently Asked Questions
Sprintlaw is a law firm, and not every matter is a fit for them. Some are too small to justify legal fees, but too big to let go. That’s where we come in, so they point people our way. Your case is handled by Ajust, not Sprintlaw.
Most disputes with a company, bank or provider that won’t do the right thing, for you or your small business: refunds, repairs, replacements, unfair fees and compensation. Usually you’ve already tried and got nowhere. If you’re not sure, send it anyway and we’ll tell you straight.
No. Ajust isn’t a law firm and doesn’t give legal advice. We’re refund specialists: we build your case and push it through the company, your bank, Fair Trading or the ombudsman. If we think yours needs a lawyer, we’ll say so.
Your review is free. If you go ahead, you only pay a share of what we recover, capped at the quote you agree to. No win, no fee.
Not on cases over $1,000. We save your card and only charge it if we win. Smaller cases pay at checkout, and you get the fee back if we don’t win.
We’ll tell you, and why. You won’t be charged for the review.
Our team. We use AI to keep every case moving, with our team overseeing it.
We reply to the email you gave us with our assessment, usually within 20 mins. Your case is opened against that address, so use the one you want us to contact.
Yes. Send it to start@ajust.com.au with the company, the amount, what happened and what you want.
Send it to us. Your review is free, and you only pay if we win.